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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9085 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382244 Views
  • 4 replies
  • 0 kudos

Resolved! prevent call charges in Mexico

Hi all, off to Mexico tomorrow and I've got a new phone. I now have an iPhone 6 and can't remember what else I need to turn off to stop my calls and texts going through a Mexican cellular network and make them use TUGo over wifi. I have turned off da...

Anonymous by Not applicable
  • 5874 Views
  • 13 replies
  • 0 kudos

Resolved! iPhone 5c emojis

Hi guys,Was wondering if o2 charges if you use emojis in sms messages on an iPhone 5c?

Anonymous by Not applicable
  • 6884 Views
  • 10 replies
  • 0 kudos

Resolved! Message Charges WARNING

This is my first post on the Community website here goesIf you send an emoji character or send a message over 160 or send a picture in an email you will be charged for a picture message 33p. I think it's disgusting the way they do not advertise these...

Anonymous by Not applicable
  • 4695 Views
  • 15 replies
  • 1 kudos

Resolved! BLACK LISTING A PHONE

I recently sold my old iPhone 5S (removed from my icloud). Unfortunately, enroute to the buyer, the parcel has gone missing. I've just blacklisted it as O2 still had its IMEI number. Please can anyone tell me:Is it instantly unusable ?If recovered ca...

BABYDR by Level 1: Joiner
  • 4331 Views
  • 11 replies
  • 0 kudos

Registering for o2 Priority on my iPad Mini 4

HiI've taken out a contract on an iPad 4 and want to have use of the o2 Priority app.But when I enter the phone number supplied by o2, no message comes through to the iPadCan anyone help?

Anonymous by Not applicable
  • 5568 Views
  • 16 replies
  • 0 kudos

Resolved! Visual Voicemail

Hi I have an iphone 5s. Last night i upgraded to a sim only plan, and my visual voicemail has stopped working. How do i get it back?

Anonymous by Not applicable
  • 3800 Views
  • 4 replies
  • 0 kudos

Resolved! iPhone 6 earpiece speaker

So had my phone for a little over 4 months and the earpiece speaker is terrible like so low can't hear people when on the phone I've tried other mates iPhone 6 and tell the difference and its definitely a lot better then mine been through all setting...

Anonymous by Not applicable
  • 5404 Views
  • 9 replies
  • 0 kudos

Resolved! Losing 3/4g

Have to keep putting my phone in airplane mode to get 3/4g working in my iPhone 6s Plus and o2 checker says there nothing wrong with any mast in area any help

Anonymous by Not applicable
  • 4537 Views
  • 5 replies
  • 0 kudos

Can get e mails on data but not on wifi

in Spain for several weeks with an iPhone 6 and iPad. I turned mobile data and data roaming off and purchased wifi where we are staying. I can access the wifi on both devices although a bit patchy and slow. I cannot get any mail to download on my iPh...

Anonymous by Not applicable
  • 4437 Views
  • 12 replies
  • 0 kudos