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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
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Resolved! Unlock iPhone 6s

Hi! I'm very confused about how to get my iPhone 6s unlocked. I'm on a monthly plan for 24 month and I've been told I can get my phone unlocked anytime for free. But I have already requested 3 times once over the phone by calling 202, once through my...

Anonymous by Not applicable
  • 5778 Views
  • 10 replies
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Pictures

I cant delete pictures on my iphone 5C can anyone help?

Anonymous by Not applicable
  • 4374 Views
  • 9 replies
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Resolved! Scam Mobile Phone Calls

I have been rung a couple of times by 0843 974 0489 and ignored the number. Never a message left. Last Saturday, this number was on my mobile whilst I was working and a call lasting over two hours has been registered, to this premium line, on my sim ...

Anonymous by Not applicable
  • 4751 Views
  • 5 replies
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iPhone 5 1800MHz coverage

I have tried googling for infomation about where the 1800MHz is being rolled out, I have found a article from Techweekeurope from August 15 which seems to indicate it would start in London but I cant seem to find any other infomation if it has starte...

Anonymous by Not applicable
  • 3651 Views
  • 3 replies
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Resolved! unlocking an old phone

hello, i have upgraded my phone and would like to unlock the old one so my daughter can use it. do i need PUK to do so?

Anonymous by Not applicable
  • 18037 Views
  • 6 replies
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Resolved! Activate sim and iphone

Is there any way to activate an O2 sim, without putting credit on? I have been given an iPhone 5s that has been erased. Before you ask, no it is not stolen. I am on GiffGaff, which is not accepted by the iphone for activation. Hence my question. Than...

Anonymous by Not applicable
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  • 3 replies
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Resolved! Extra data problem

I've (yet again) run out of data. I usually call 2202 and add more, but today I just get a message telling me that there are no bolt-on's available on my tariff. This is news to me after 1 year and 11 months on the same one. I have tried buying more ...

Anonymous by Not applicable
  • 7513 Views
  • 12 replies
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Resolved! SIM failure - unable to unlock iPhone 4 after using iphone 6

I'm currently having to use my old iPhone 4 while the iPhone 6 is being replaced. I've inserted a new SIM card whcih is not recognised. The device states a SIM failure with no service. I've downloaded the O2 app and when i navigate to the unlock devi...

Anonymous by Not applicable
  • 3928 Views
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Resolved! Iphone 5s 16 gb or 32 gb

Hi I've been offered the iphone 5s 16gb. IS 16gb big enough or do I need to pay extra and get the 32gb? Only thinking of having the 16gb as o2 have given me a good offer but don't want out find out later 16gb is not big enough!! Thanks in advance

Anonymous by Not applicable
  • 5128 Views
  • 17 replies
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Very poor service from O2 repairs

Short version, my iphone 6 wouldnt charge and eventually became unusable. As it was now 14 month old it was out of support with Apple so I contacted O2 via online chat and explained the issue. They advised my not to try any form of repair and kindly ...

Hughmungus by Level 2: Apprentice
  • 18276 Views
  • 21 replies
  • 0 kudos