Solved: iPhone 6 Plus won't send pictures via text message

Anonymous · ‎20-01-2016

anybody know how to fix my problem?

thanks.

MI5 · ‎20-01-2016

Check you have MMS enabled in settings and text "active" to 2020 to get correct MMS settings on phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎20-01-2016

Check you have MMS enabled in settings and text "active" to 2020 to get correct MMS settings on phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎20-01-2016

Text ACTIVE to 2020 and save the settings you receive. Reboot the phone and try again but bear in mind the cost. There's much better and free ways to send pictures.

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Cleoriff · ‎20-01-2016

Aren't they free to send over iMessage?

Veritas Numquam Perit

MI5 · ‎20-01-2016

@Cleoriff wrote:
Aren't they free to send over iMessage?

Yes, but you can't iMessage an android or windoes phone etc.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎20-01-2016

@MI5 wrote:
@Cleoriff wrote:
Aren't they free to send over iMessage?
Yes, but you can't iMessage an android or windoes phone etc.....

Yes...I realise that it's limited in use...only to other iphones

Veritas Numquam Perit

MI5 · ‎20-01-2016

Hence the need to get MMS working, I assume.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎20-01-2016

Many thanks for the help 👍

jonsie · ‎20-01-2016

Hope you sorted it

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎20-01-2016

@Anonymous wrote:
Many thanks for the help 👍

Did you fix it?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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