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Iphone 6 128gb Gold - How Long of a wait am i looking at?

Anonymous
Not applicable

Hi, if i made an order for the iphone 6 128gb in gold on sunday night so 12/10 how long do you think it will be before i receive my phone?

I was told when i ordered that they have them in stock and it would be with me Monday however Monday came and no phone so contacted 02 who just apologised and offered to cancel the phone? slightly unhelpful. 

 

Thank you!

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jonsie
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@Anonymous wrote:
Hi, i have been in contact with Apple who do not do 02 refresh and they also do not have the same deals as 02 the best they have offered me is a normal 02 contract 99.99 up front and 58 a month.

Jess

So two people say Apple don't do Refresh and one person says they do. We do need an official answer on this to avoid telling people to go to Apple. Can @Toby @Anonymous or @Marjo please check?

Message 31 of 40
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Anonymous
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Also when i went to cancel i was told my phone would be despatched in the next 24 hours? whether to believe this or not i dont know!
Message 32 of 40
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MI5
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Ask for your tracking number - When you get that, believe it
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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Cleoriff
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Well @Toby  has just said on another thread that Refresh is NOT available anywhere other than O2...so I really don't know how this poster got one??

http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Where-is-my-iPhone-6-SG-128GB/m-p/786973/...

Veritas Numquam Perit

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jonsie
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That's always how we understood it so giving advice to get refresh from Apple is incorrect.

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Anonymous
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i have been told i will receive my tracking order within 24 hours so we shall see ill give them this chance if not pick up from apple tomorrow and miss out on refresh slight_smile

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Anonymous
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and definitely refresh is not available anywhere other than with 02 direct.
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Cleoriff
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@Anonymous wrote:
and definitely refresh is not available anywhere other than with 02 direct.

Exactly...we were misinformed sadly...Someone told us they had actually collected theirs on the Refresh tariff from Apple slight_frown

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Beenherebefore
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Rather than going through the thread deleting all the references, why not start a new thread suitably titled and move @Toby  confirmation to that thread

"My life is a facsimile of a sham"
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