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temporary move esim

gazuk2015
Level 2: Apprentice
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Hi,

Im looking at sending my IPhone 13 away to have a battery service (think it needs a replacement !), but i am using a esim.  How do i go about temporary moving my esim to my partner's iphone 12 mini, then back to my phone when it comes back??

 

Many Thanks

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madasaf1sh
Level 77: Grand Master
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@gazuk2015 


You will need to do a sim swap, all of which can be done from myo2 via the "Your Sim" menu, and then  you will need to repeat it when your phone comes back.. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 77: Grand Master
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@gazuk2015 


You will need to do a sim swap, all of which can be done from myo2 via the "Your Sim" menu, and then  you will need to repeat it when your phone comes back.. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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@gazuk2015 

You'll need to go in store and swap to a physical sim then you can swap back to an esim in your MyO2 when you get your phone back.

You can't swap esims between phones on different accounts in your MyO2 so the only option is a physical sim to use in another phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
Level 77: Grand Master
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That only applies if @gazuk2015 's partner uses esim..  Even if they do you can add more than 1 esim profile to an iPhone.. 

So in that case add your esim profile, via the sim swap process, and then again when they get there phone back.. Just making sure the old esim is deleted each time.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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gazuk2015
Level 2: Apprentice
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Many Thanks for the help @madasaf1sh @MI5 

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