Invalid SIM

Anonymous · ‎28-02-2018

My phone randomly told me today my SIM is invalid. Is there any way to resolve it?

Cleoriff · ‎28-02-2018

Hi @Anonymous Take the sim out and gently clean it with a soft cloth, reinsert and reboot your phone...

Veritas Numquam Perit

Cleoriff · ‎28-02-2018

Just a query, Have you been using this sim without problems before? If so you may need to order a new one online or from an O2 shop. Otherwise ring customer services https://www.o2.co.uk/contactus

Veritas Numquam Perit

MI5 · ‎28-02-2018

Usually the sign of a failing SIM card. Pop in to an o2 shop for a free replacement before it completely fails.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎01-03-2018

How are you getting on with this one @Anonymous? Are you still having sim issues?

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