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New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9789 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383847 Views
  • 4 replies
  • 0 kudos

Resolved! iPhone 8+ screen

Does anyone know which screen the o2 iPhone 8+ models has? A1897? Or some other..How does one find out?The reason I ask is that I had a look at one in an o2 store today as am due an upgrade on Monday and as can't stand the X my only option seems to b...

jtuk by Level 3: Thinker
  • 1835 Views
  • 1 replies
  • 0 kudos

Resolved! Is 32gb enough

I have a 32gb iPhone 7, but not sure if 32gb is enough. I use the phone to make calls and send texts, photos and videos, emails and internet, Facebook and music and have iCloud on the the phone

Anonymous by Not applicable
  • 3884 Views
  • 9 replies
  • 0 kudos

Resolved! Unlock phone

Help ! Paid of remaining balance of IPhone this Sat and requested unlock , 72 hours passed , nothing , rang 02 and they have escalated this stating another 24/48 hours . So here we are today and no email to confirm unlock . Why are they taking so lon...

Anonymous by Not applicable
  • 3575 Views
  • 10 replies
  • 0 kudos

Resolved! Data allowance issue

Couple of days ago i received a message saying that i've used 80 per cent of my data allowance...I am not happy because it is not possible i have used 4Gb in 10 days!!Besides I have never exceed a data limit...Can you please help??

Anonymous by Not applicable
  • 1946 Views
  • 3 replies
  • 0 kudos

Resolved! how long does it take to unlock an iphone 6S

Unlocked 6S was sent for repair and O2 sent back a grade A refurbished which is locked!Sent the unlock request with the IMEI of the new phone.How long will will this take?

JohnJohn by Level 1: Joiner
  • 9942 Views
  • 5 replies
  • 0 kudos

Resolved! Missing phone from order

Hello, I Upgraded from an iphone 6 to an iphone 8 plus on contract, 2 days ago and was expecting my order yesterday. Part of it arrived today (the skech accessory pack) but not the phone. I can make allowances for wintery conditions for the delivery ...

Anonymous by Not applicable
  • 2121 Views
  • 5 replies
  • 0 kudos

Data usage

Anybody else experiencing unusual usage of data?Normally don’t got over 1.5g - 2 a month but the past couple of months (nothing’s changed with the way I use my device) I’ve been using 10G in 7-10 days!!And when you ring up it takes ages to actually g...

Anonymous by Not applicable
  • 3200 Views
  • 15 replies
  • 0 kudos

Resolved! why hasonline help chat has been busy all day

ive been trying to connect to online help chat all day and it has been constantly busy.I ordered a new iphone yesterday and have had the order confirmation but not the delivery email.When I ordered it yesterday I was told that it would be delivered t...

k11 by Level 1: Joiner
  • 2228 Views
  • 4 replies
  • 0 kudos

Resolved! Live Chat closed down?

Has O2 live chat closed down? Been trying to get some advice as I want to upgrade my phone for 3 days now and no replies after an automated answer? Sat there for almost half an hour and nothing?

Anonymous by Not applicable
  • 3520 Views
  • 2 replies
  • 0 kudos

Resolved! iPhone X Vibration

Hi everyone, I’m here to ask for some advice. My iPhone X has started to fairly violently vibrate. I momentarily lost it in my car and found it. Since then (or what seems since then) it has changed vibration to a more aggressive and louder vibrate. I...

Anonymous by Not applicable
  • 6319 Views
  • 8 replies
  • 0 kudos