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Delivery expectations for iPhone 7 PLUS?

Anonymous
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Seperate thread for 7+ customers to update each other.

Message 1 of 3,109
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3,108 REPLIES 3,108

Anonymous
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We're all doomed.

Message 2 of 3,109
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Anonymous
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Well done...its great everyone is gettig there Iphone 7 but its simpler having our own thread.

Message 3 of 3,109
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Anonymous
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Order Type: Upgrade

How Ordered: Online

Delivery Type: Click and Collect

Model Ordered: 7 plus Black 128GB

Date Ordered: 09/09

Time Ordered: 9:17am

Time Confirmation Emails Received: 10:06am

Delivery Expectation Set: 16/09/16

Email of Death Received: None and no SMS

 

Spoke to customer services - they advised if have not received SMS message last night or by 9:30am this morning delaying delivery, then my click and collect order will be available to collect in store today or tomorrow. I was advised to await a text message advising that my click and collect order had arrived in store.

 

Spoke to store manager over the phone - she advised me that O2 has no iPhone7 plus in stock across the whole company, irrespective of size or colour, and that she thought it highly unlikely that I will see my order for at least 6 weeks.

 

Confused? Absolutely!

Message 4 of 3,109
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Anonymous
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iPhone 7+ 128 Black ordered 2pm 9th.

No text. No email. Order status 'in progress'. Wasn't expecting it today to be fair but the lack of any info is frustrating.
Message 5 of 3,109
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Anonymous
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Good shout.

I order the 256gb black at 9am on the 9th, my order still just says in progress, and ive recieved no other communication.

I was told several times earlier in the week that i'd have to today. Going on holiday tomorrow, typical!
Message 6 of 3,109
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Anonymous
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My order confirmation email came in at 08:01.  Black 128gb.  Got the text saying they'll let me know Tuesday

Message 7 of 3,109
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Anonymous
Not applicable

Order Type: Upgrade

How Ordered: Online

Delivery Type: Delivery

Model Ordered: 7 plus Jet Black 128GB

Date Ordered: 09/09

Time Ordered: 08:05

Time Confirmation Emails Received: 08:10

Delivery Expectation Set: 16/09/16

Email of Death Received: Nothing

 

Spoke to customer services on the phone, they advised I might get it tomorrow or next week, but they can provide any firm dates yet. 

 

Utter rubbish. 

Message 8 of 3,109
22,449 Views

Anonymous
Not applicable

Order Type: Upgrade

How Ordered: Online

Delivery Type: Click and Collect

Model Ordered: 7 Plus, Jet Black, 128GB

Date Ordered: 09/09

Time Ordered: 08:09

Time Confirmation Emails Received: 08:10

Delivery Expectation Set: None

Email of Death Received: No email or text

 

It looks like we will be in for a long wait!

Message 9 of 3,109
22,443 Views

Anonymous
Not applicable

Order Type: Upgrade

How Ordered: Online

Delivery Type: Click and Collect

Model Ordered: 7 plus Black 128GB

Date Ordered: 09/09

Time Ordered: 9:30am

Time Confirmation Emails Received: Didnt get any!!!

Delivery Expectation Set: 16/09/16

Email of Death Received: None and no SMS

 

 

We are the forgotten many!!!

Message 10 of 3,109
22,429 Views