Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Apple

Reply
Highlighted
Anonymous
Posts: 0

Re: Delivery expectations for iPhone 7 PLUS?

Just so everyone knows, the click & collect parcel numbers won't show on DPD I had to call them, when I did they told me the number on myO2 is O2's warehouse parcel number & because the phones are obviously being delivered in bulk our tracking numbers are pretty much useless, best to call your store & ask if they have a delivery due to today, find out the time & then call back about 30-60 minutes later, that's what I'm having to do
Highlighted
Level 6: Acolyte
Posts: 153
Registered: ‎05-11-2013

Re: Delivery expectations for iPhone 7 PLUS?

Eurgh - what a hassle. Last time I called my O2 store it proved to be a thankless task.

Highlighted
Anonymous
Posts: 0

Re: Delivery expectations for iPhone 7 PLUS?

@bexinthecity yeah I know, every time I call I get told it's not in but I got someone fairly decent who told me to do that
Highlighted
Anonymous
Posts: 0

Re: Delivery expectations for iPhone 7 PLUS?

@Anonymous

Thanks for the info. My store said they had a delivery due before 1 so I'll call them during lunch and see if they've got it.

Highlighted
Level 6: Acolyte
Posts: 153
Registered: ‎05-11-2013

Re: Delivery expectations for iPhone 7 PLUS?

Plus for those of us still at work - it means ringing on lunch or breaks where it usually over runs cos no one answers for the first 10 minutes or so (in my experience).

Highlighted
Anonymous
Posts: 0

Re: Delivery expectations for iPhone 7 PLUS?

@Anonymous yeah that's what I got told to. Need to wait & see if it's true or not considering DPD don't have a delivery scheduled to Clydebank haha
Highlighted
Level 6: Acolyte
Posts: 153
Registered: ‎05-11-2013

Re: Delivery expectations for iPhone 7 PLUS?

[ Edited ]

I'm doing Home Delivery next time - seems to be more simpler.

Highlighted
Level 1: Joiner
Posts: 13
Registered: ‎09-09-2016

Re: Delivery expectations for iPhone 7 PLUS?

My phone is there yayyyyy!!!
Highlighted
Anonymous
Posts: 0

Re: Delivery expectations for iPhone 7 PLUS?

i orderd 12th havent heard a thing still today been told market wide shortage when i said i could prob go to my local store to get one he said so you want to cancel!! so many lies over 9 chats 4 calls over the last weeks all diffrent stories somone told me be with me in 2 days a week ago still only got my order number thats it hate waiting and even more when i handed my iphone 6 plus s in to get this ! bad service need to really adress this issue

Highlighted
Anonymous
Posts: 0

Re: Delivery expectations for iPhone 7 PLUS?

I have just spoken to CS ( I know what you are all thinking) regarding the jet black stock and they told me that Apple have told them they will be arriving in the next 10 days let's hope it isn't another lie and thinks might start moving for us jet black customers soon. After venting my anger at previous lies on live chat they are knocking a whole £10 off my next bill woopeee thanks O2