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Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
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Resolved! Touch ID & Accessing MyO2 via the iPhone App.

For some reason I cannot get into MyO2 by using my Touch (Finger Print) ID. I have checked and it is switched on the the App Settings in MyO2. As anyone got any suggestions? Thank you.

Anonymous by Not applicable
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Resolved! i phone fault

I am purchasing my i phone 6 through O2 and it is just over 1 year old. It started to be multi touch unresponsive and signs of false touch. I took it into the O2 store in Watford where I had purchsed it. I was told to take it to the Apple Store in Wa...

Anonymous by Not applicable
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Resolved! Data Usage

Help- my online invoice shows multiple small ammount ( pennies) charges for idata.o2.co.uk desitnation data event. I have 6Gb data allowance per month and come nowhere near to using this. I've asked O2 about this and they confirm it is not a data cha...

Anonymous by Not applicable
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Resolved! Unlocking iPhone 6

Hi.I bought iPhone 6 on ebay. Phone was previously supplied by O2 and is locked. I have try to unlock it but I couldn't.I have phoned customer service and they told me to buy sim free card because I am not O2 customer. Top up to get 15 £ airbalance f...

Anonymous by Not applicable
  • 4612 Views
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Tethering in France

My iphone 6 will not tether when I travel to Northen France. It seemed to work the first time I visited when the phone was new but stopped on the next visit. it is running on iOS 10.2Any suggestions?

Anonymous by Not applicable
  • 3645 Views
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I want to close my bolt on ,'the works for iphone ' and change to 'the ultimate'. How?

On the o2 website it says you can change bolt ons on MY O2 but no success. I want to upgrade my monthly bolt on 'the works for iphone' to 'the ultimate for iphone' to get more data (1GB to 2GB). Any ideas how without going on the phone to customer se...

Anonymous by Not applicable
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Resolved! No Data Whilst On A Phone Call - O2 iPhone 6S

I recently got on contract with O2. I have an iPhone 6S & noticed something weird. Excluding wifi, I cannot go on the internet whilst on a phone call. As the caller I lose out on 4G completely & the receiver who is also on O2 on an iPhone 6S drops da...

Anonymous by Not applicable
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Resolved! Help! After years of being a v happy O2 customer now absolutely distraught

Received a text from O2 about Tu Go. Installed on my iPhone 6S on Saturday. Called a friend in France using the app thinking that a VOIP app would provide free calls, like FT or Skype. What a shock. The call cost me £72. Bad enough. O2 have showed no...

Anonymous by Not applicable
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Resolved! Unlock phone

I recently bought a second hand iphone 5 that is locked to O2. Is there any way to get this unlocked ?ThanksJoe.

Anonymous by Not applicable
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Resolved! Can't see my order?

Forgive me because I'm not fab at this, I ordered a iPhone se on contract. Have conformation emails. Was emailed to log into my account to view my order & track it with the number provided & it says I have no orders?

Anonymous by Not applicable
  • 4596 Views
  • 6 replies
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