Apple Watch Ultra 2 - New Cellular plan not activating

[itsgharrison]

Hi, 

I recently got the Apple Watch Ultra 2 through Costco as it was considerably cheaper than buying it through O2 on contract. I've chosen a plan but since 4 December it's been stuck on activating with the message to ring 202. 

I rang today and passed to department - department with still no resolution. Now I am at the point where I am thinking of leaving if it doesn't get activated. 

Does anyone have ideas? before anyone asks, yes I've tried turning it on and off and I've rested the watch twice. It's still stuck on activating. 

[MI5 · Accepted solution]

@itsgharrison 

Read through this as it contains all we know here Activate Apple Watch Guide 

[itsgharrison]

I found the guide shortly after this post and did the steps - still sadly nothing and at wits end! 

[MI5]

@itsgharrison 

You need to make contact via the socials then as advised in the guide.

[itsgharrison]

Done - It's just irritating as 202 seemed to really have no clue and I was shifted to department to department most of the afternoon. 

[MI5]

Fairly standard these days @itsgharrison