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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 4 replies
  • 0 kudos

Resolved! Apple Watch Series 9 - £1 Beats Flex Headphones

When I took out my Apple Watch Series 9 with O2, it was on a promotion where you could claim a pair of Beats Flex for £1 instead of £69.99. Today, I’ve received the promotion code via text message and link from O2 in order to be able to claim this of...

Oxygen87 by Level 13: Prompter
  • 6 replies
  • 0 kudos

Regarding a phone

No that long ago I looked at taking out a phone with you guys in contract basis. I applied for it, you took the £30 upfront cost and I got an email saying that you need 24 hours to get back to me. I still haven’t received any answer…. I tried getting...

Katy1977 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Put a deposit on a phone down

I’ve paid £30 for a deposit on a phone which I need to collect today and I haven’t heard anything please help

WiFi calling

I have an iPhone 12 Pro Max, I just transferred from Vodafone to O2, when I was with Vodafone I had wifi calling now since I’ve come to O2 the option isn’t even there anymore

LH23 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Getting a Battery change by Apple whilst on O2 Insurance

Hello, Had an iPhone 13 Pro Max since 2022 and have had O2s insurance policy active the whole time and have never had to use it as phone is in mint condition. I have been thinking of getting a battery change as it has now dropped to lee then 80% tota...

Courtz by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Activating mobile plan with new Apple Watch Ultra 2

Hi hoping you can help with this one. I bought an Apple Watch Ultra 2 (from a third party retailer not O2) and can't seem to get the mobile plan activated to link it to my O2 Pay Monthly contract. Both my iPhone 15 Pro and watch are running the lates...

Error code 08 Apple Watch Series 8 - no one at o2 can help!

After signing up with O2 through the Apple watch App for Mobile Services, the app just constantly had spinning circles waiting for o2 to complete the service. I have now spoken to 4 or 5 different people at O2 and 3 of them have absolutely no idea wh...

Sheldog by Level 1: Joiner
  • 1 replies
  • 0 kudos

Iphone no signal on sim after update 17.4.1

Hello, I have not had any signal on my iPhone since the automated update 17.4.1. I cannot call, text. The Apple support simply asks me to reach out to my carrier. Please help O2. Device name : iPhone 13 Pro MaxSim type : eSim Thanks


Woke up this morning to a no sim message saying I don’t have a eSIM when I’ve had more phone for about a year now with no problem with it, why has it suddenly stopped ?

Ilaitia by Level 1: Joiner
  • 2 replies
  • 0 kudos