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Resolved! Travel

Does this bolt on work in Mauritius?: O2 Travel & Higher Data Limit in non-O2 Travel countries?

Resolved! Cellular Apple Watch

So I got myself a cellular apple watch and linked it up to my iPhone, however if my apple watch and phone are out of range, I cant use my apple watch as it seems to rely on the iPhone for signal etc. ? Should I have been sent a sim for the watch? Or ...

JasonC90 by Level 1: Joiner
  • 206 Views
  • 2 replies
  • 0 kudos

Resolved! Phone repair

My i phone is cracked. Will my insurance cover repair? 

carol58 by Level 1: Joiner
  • 172 Views
  • 2 replies
  • 0 kudos

Resolved! Unlocking sim card

Hi was wondering if anyone can help? I’ve contacted o2 to unlock my SIM card so I can put another SIM card into my phone. They’ve emailed me saying my phone is unlatched, guessing that means the sims unlocked? Went to put my other SIM card in and now...

DavidM1 by Level 1: Joiner
  • 159 Views
  • 1 replies
  • 0 kudos

Resolved! Unlocking iPhone 11

Hi I was just wondering does anyone know how long it will take usually for my phone to be unlocked by o2 so I can use a different sim?

DavidM1 by Level 1: Joiner
  • 124 Views
  • 1 replies
  • 0 kudos

Resolved! fraud on my monthly bill

I have an additional £64 added on to my phone bill as ‘things you’ve bought’ all bought through itunes , i have not made these purchases and are not in any previous records of my itunes, i went to an o2 store and got no help whatsoever, he didn’t eve...

hannah22 by Level 1: Joiner
  • 125 Views
  • 1 replies
  • 0 kudos

Resolved! Trying to redeem Apple music offer on o2 priority

HelloI'm trying to redeem the Apple music offer on o2 Priority. I've had an Apple music offer previously so will get five months free instead of six. But, it's not recognising the offer code generated.Any solutions?Thank you muchly.

Resolved! Delivery

I ordered an iPhone 13 pro with contract. It should be arrived yesterdayMay I know the status of the delivery please?

Parisben by Level 1: Joiner
  • 98 Views
  • 1 replies
  • 0 kudos

SIM card broken

Something is wrong with my SIM card where it says “invalid sim” 

N_w1 by Level 1: Joiner
  • 96 Views
  • 1 replies
  • 0 kudos

Resolved! Apple watch cellular : Does it use the same number as your pay as you go sim

Sorry if this has been asked before but does the apple watch share the same number as my phone? I'm considering moving away from giffgaff due to the fact they don't have eSim's. Considering a pay as you go sim and then adding a Airtime plan to my AW6...

brt123 by Level 1: Joiner
  • 248 Views
  • 3 replies
  • 0 kudos