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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 10071 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 385331 Views
  • 4 replies
  • 0 kudos

Sim not associated with iPhone

My number has been transferred over from my old provider and texts and calls are working using the number however I am unable to change “my number” on the iPhone and I can’t use iMessage or FaceTime as it says that the sim is not associated with the ...

Khil by Level 1: Joiner
  • 167 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch 10 titanium

Good Morning, Just chancing my luck, Has anyone ordered the new Apple Watch Series 10 titanium 46mm? I ordered mine the day of pre order and still haven't received it, Everytime that I speak with O2 I don't seem to be anywhere closer to finding out a...

Shaneo7 by Level 1: Joiner
  • 304 Views
  • 2 replies
  • 0 kudos

Resolved! Switch up

so I have 02 switch up in my plan and was thinking about using it to get the 16 pro max. Now I’m currently paying a pretty penny for my 14 pro max and was trying to figure out if keeping my 14 pro max would be cheaper than getting a 16 pro max

Swap Sim

I have just bought a new iPad Air that only takes an eSim, where my previous iPad used a Plastic Sim. I would like to swap the Plastic Sim from an eSIM please

Keanpjp by Level 1: Joiner
  • 158 Views
  • 1 replies
  • 0 kudos

Waiting over 48 hours for Credit Review?

Hi, i ordered an iphone 15 pro max on saturday and everything went well, passed the checks but to my suprise i later received an email to say my application is under review and that i will hear back within 24 hours, it is now tuesday afternoon and i ...

Delivery

Hi. My status for delivery is still pendi g but 02 said it would come today or tomorrow. Anyone have similar issues

Lozbob88 by Level 1: Joiner
  • 203 Views
  • 1 replies
  • 0 kudos

Apple Watch family share

Hi,I just bought an Apple Watch SE gen2 from o2 for my son who doesn’t own an iPhone. I was told he could use it on family share, but it turned out that on family share he couldn’t use the data plan. We were then told by o2 that this Watch needed to ...

Getting help with sign in to O2

I am trying to sign on to O2 but they require to send me a code for me to confirm it is me. I have tried now over 3 days and, although they say they have sent me codes, I am not receiving them!What should I do now as I can find no direct way of conta...

Resolved! iPad won't connect to anything other than 3G

Hi, I have a 5G SIM in my ipad and have been happily using 5G (when available) with no problem.. However since about a month ago, my device won't connect to anything other than 3G. I've checked and double checked all of the settings to make sure ever...