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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9383 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382885 Views
  • 4 replies
  • 0 kudos

Resolved! PAC code

How do I add pac code to my sim only contract

Tony27 by Level 1: Joiner
  • 127 Views
  • 1 replies
  • 0 kudos

About ipad

I placed order for apple ipad they have took deposit and iv heard bothing since i cant contact them on here so i dont have clue whats goung on iv not had the money back can anyone help please Thanks

Resolved! How to enable Visual Voicemail?

How do you enable Visual Voicemail on O2? (I am a Pay Monthly contract customer.) This Apple support page says that O2 support Visual Voicemail: https://support.apple.com/en-gb/108048

Jon- by Level 1: Joiner
  • 672 Views
  • 5 replies
  • 0 kudos

Iphone not delivered despite repeated rearranging efforts

Hello New to this forum. I recently decided to upgrade my phone to an iPhone - my first time having an iPhone but it wasn't delivered. I have have several conversations with O2 customer service where they assured me it will be rearranged and delivere...

Timelord1 by Level 1: Joiner
  • 183 Views
  • 1 replies
  • 0 kudos

Moving number from iphone 12 to new iphone 16 pro

I have been trying all day to transfer the number from my old phone to the new, without success. I did speak to someone on the phone for quite a long time, and we at least got the new phone online. I have gone to Settings, Mobile Service, Set up Mobi...

swif by Level 1: Joiner
  • 258 Views
  • 2 replies
  • 0 kudos

Resolved! I need to return a faulty iPhone 12

Hi - I ordered a refurbished iPhone 12 recently and received it yesterday. I have not been able to set it up and transfer data from my old phone as the iPhone 12 keeps shutting down and shows 0% battery. It does not respond to charging despite trying...

AS-NBC by Level 1: Joiner
  • 271 Views
  • 2 replies
  • 0 kudos

New phone data not working

I’ve just set up my new phone all good, only I’m not able to text, call, or receive videos to get access to support at 02. It’s like there is no data on my phone. I can use WhatsApp with wifi but not outside of the house - no data can someone tell me...

Th6 by Level 1: Joiner
  • 190 Views
  • 1 replies
  • 0 kudos

Apple Watch - Error Code 08

Hi, I’m trying to setup an Airtime Plan on my new Apple Watch 10 but I’m getting the following error message: “We’re setting up your Apple Watch on the O2 network and we’ll text you when it’s all done. If you don’t receive a text within 24 hours, cal...

galioni by Level 1: Joiner
  • 574 Views
  • 8 replies
  • 0 kudos

Apple Watch error 08 - 4 weeks and counting

Hi allI'm nearly 4 weeks in trying to get a cellular plan setup for my Apple Watch. Currently I'm stuck on error code 08. I have followed the forum support guides, spoke to 202 phone support over 10 times, 202 chats, cancellations, retention, sales, ...

mjs_1 by Level 1: Joiner
  • 525 Views
  • 7 replies
  • 0 kudos