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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9517 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383036 Views
  • 4 replies
  • 0 kudos

Apple Watch error 08 - 4 weeks and counting

Hi allI'm nearly 4 weeks in trying to get a cellular plan setup for my Apple Watch. Currently I'm stuck on error code 08. I have followed the forum support guides, spoke to 202 phone support over 10 times, 202 chats, cancellations, retention, sales, ...

mjs_1 by Level 1: Joiner
  • 534 Views
  • 7 replies
  • 0 kudos

Upgrade

Hello, I’m looking to upgrade my phone

Rach34 by Level 1: Joiner
  • 247 Views
  • 3 replies
  • 0 kudos

Apple Watch

I would like to start by saying that the customer service I have received from O2 is the worst I've ever had!! Let me explain the problem.I was with Vodafone for 10+ years without many issues but the coverage in my area was very average. Friends of m...

TomHammo by Level 1: Joiner
  • 2161 Views
  • 15 replies
  • 0 kudos

Apple Watch Cellular Data stuck on 'Activating'

Hi there I purchased a new Apple Watch Cellular with data plan from O2 last week and it came Friday morning. I don't seem to be able to get the Cellular data working on the watch. I've activated the plan, but it's just stuck on 'Activating'. I called...

markrduk by Level 1: Joiner
  • 53463 Views
  • 297 replies
  • 0 kudos

No connection on Apple watch

I just purchased a mobile plan for my Apple Watch Ultra 2…it all seems to have installed OK the watch app on the phone shows the mobile plan as o2 with an orange i next to it. The watch shows the mobile provider as o2 with a green tick but when the w...

PaulBr by Level 1: Joiner
  • 1053 Views
  • 15 replies
  • 0 kudos

Resolved! Code 08

I have had the code 08 data issue with my watch since April. Repeated calls , numerous resets , 4 new esims , differing advice , visits to O2 store and alleged escalation to resolution teams. This is still an issue with the added pleasure of paying £...

Stephen01 by Level 1: Joiner
  • 578 Views
  • 8 replies
  • 0 kudos

phone colour ordered wrong

i ordered a phone but selected the wrong colour 

gt7 by Level 1: Joiner
  • 155 Views
  • 1 replies
  • 0 kudos

Missing Apple Watch ordered

Dear customer, apologies, this parcel has been sent hack to the senders due to water damage on the tracking number *********Please contact them for further action.Many thanks. Yours sincerely, DHL eCommerce

Lisa1812 by Level 1: Joiner
  • 189 Views
  • 1 replies
  • 0 kudos

order number

Hello, I ordered an iPad 13inch and it said my application was getting looked into and it would take 48hours, it’s now been 8 days or so and I haven’t heard anything [Mod edit: Please do not share personal details as your posts are visible to the pub...

Millie20 by Level 1: Joiner
  • 254 Views
  • 2 replies
  • 0 kudos

Order hasn't arrived

I upgraded my phone last week and ordered the plug to go with it but I still haven't received the plug. I've tried to track it but it's not working

KatieK86 by Level 1: Joiner
  • 188 Views
  • 1 replies
  • 0 kudos