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Forum Posts

Resolved! Returns

Hi, I received a new iPhone SE today. But I would like to return it. It is not faulty but not to my liking.

Yasmin4 by Level 1: Joiner
  • 258 Views
  • 2 replies
  • 0 kudos

Resolved! Need to enable wifi calling but have no signal

The service is down in my area and I want to enable wi-fi calling but the message in the iPhone setting is contact O2 I cant contact o2 or sign into my account as I have no signal and the account sends security texts, please can someone contact me an...

Second phone

Hi do you offer deals to add a second phone to an existing contract

Melbel by Level 1: Joiner
  • 152 Views
  • 2 replies
  • 0 kudos

Resolved! New customer can send but not receive after number port

Since my number was ported last week, I can make calls and send SMS, but incoming calls and texts from most people are not being received. However, when O2 customer services call me, it comes through. I think what is happening is that calls from some...

Paul-7 by Level 1: Joiner
  • 277 Views
  • 1 replies
  • 0 kudos

Change my mind

Hi. I purchased a Apple phone but I changed my minde and I want to return it back, and cancel my payment plan. What I need to do now? Thank you Edita

efita87 by Level 1: Joiner
  • 175 Views
  • 1 replies
  • 0 kudos

Resolved! Texts not working

Hi i have a iphone 11 and the texts are saying not delivered also the imessages are not working?

Resolved! Locked 4s

I recently brought an IPhone 4s from ebay, its currently locked to a network and I want to get it unlocked as its secondhand (if not more)I saw that i could start a live chat online but haven't had much success Is it possible a team member could mess...

Nadeem903 by Level 1: Joiner
  • 140 Views
  • 1 replies
  • 0 kudos

Resolved! Credit check

So I've heard very conflicting stories about this but just wanted to see some opinions, I ordered the iPhone 13 yesterday at 11:35am, I got emailed all of the documents for example T&C'S, legal documents, and pre credit contract, following an email s...

liv_x by Level 1: Joiner
  • 218 Views
  • 1 replies
  • 0 kudos

Resolved! Link Apple Watch to new number

My watch contract is up and was thinking about upgrading my watch but I was wondering if I still pay for airtime can I swap my watch to a different number on my account so someone else can use it and can upgrade to a new watch on my own number

ChrisP1 by Level 1: Joiner
  • 221 Views
  • 1 replies
  • 0 kudos

Increase time the iPhone rings before diverting to Voicemail

O2's FAQ for iPhone has the following topic:"Can I increase the length of time the iPhone rings before diverting to voicemail?Yes, just like any other handset you can change the length of time the iPhone rings before diverting to voicemail by enterin...

Anonymous by Not applicable
  • 175855 Views
  • 48 replies
  • 5 kudos