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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9600 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383244 Views
  • 4 replies
  • 0 kudos

Resolved! Error code 14 and 15 pairing Apple Watch to new phone

I am unable to pair my Apple Watch mobile data with new iPhone. Error code was 14 now it is error code 15. Can someone assist? Shop is unable to help and the call centre haven’t got a clue on this either. Thanks

Donmcb by Level 1: Joiner
  • 158 Views
  • 1 replies
  • 0 kudos

DATA

my data don't seem to be working as normal 4G/5G NOT working either i can text and call but no data i have reset my phone still nothing reset settings nothing check my aera cover and it all seem good no issue i have reported i having issue but nothin...

upgrade

How to upgrade, but without the sim card?

New order

I ordered a phone on 28th October - Order No. ************. This was not delivered by DHL & is now being returned to o2, but your site says it’s been delivered and DHL have no updates. Please explain where my delivery is and make sure this gets to me...

Bill

Hello

Roberts by Level 1: Joiner
  • 93 Views
  • 1 replies
  • 0 kudos

Still waiting for my order!

I upgraded as part of my switch up plan on 13 October and was told I would have my new phone within a maximum of 4 weeks. It’s been almost 4 weeks and still no phone. Just says processing. Can anyone help!? Very frustrated!

GPJ85 by Level 1: Joiner
  • 123 Views
  • 1 replies
  • 0 kudos

Resolved! New phone

I would like to know how much I've got left to pay on my I phone

Sim not associated with iPhone

My number has been transferred over from my old provider and texts and calls are working using the number however I am unable to change “my number” on the iPhone and I can’t use iMessage or FaceTime as it says that the sim is not associated with the ...

Khil by Level 1: Joiner
  • 129 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch 10 titanium

Good Morning, Just chancing my luck, Has anyone ordered the new Apple Watch Series 10 titanium 46mm? I ordered mine the day of pre order and still haven't received it, Everytime that I speak with O2 I don't seem to be anywhere closer to finding out a...

Shaneo7 by Level 1: Joiner
  • 263 Views
  • 2 replies
  • 0 kudos

Resolved! Switch up

so I have 02 switch up in my plan and was thinking about using it to get the 16 pro max. Now I’m currently paying a pretty penny for my 14 pro max and was trying to figure out if keeping my 14 pro max would be cheaper than getting a 16 pro max