on 05-04-2022 13:30
Hi there
I purchased a new Apple Watch Cellular with data plan from O2 last week and it came Friday morning.
I don't seem to be able to get the Cellular data working on the watch. I've activated the plan, but it's just stuck on 'Activating'.
I called 202 over the weekend and factory reset the watch (and they said they reset everything at their end) and tried to re-set it up, but it's still activating.
Spoke to somebody on chat who said they would raise a ticket, but that it will take days... I'm ready to just send the thing back - does anyone have any suggestions?
(Visual Voicemail and WiFi calling are activated and phone and watch are up to date with the latest software version.)
Many thanks
on 07-01-2023 16:41
on 07-01-2023 16:41
Thanks. This is what I did do but has just been saying it activating
on 07-01-2023 17:53
on 07-01-2023 17:53
Hi, i will send you a message shortly
on 08-01-2023 14:10
on 08-01-2023 14:10
Thanks for your attempts to help guys. Still no progress though unfortunately.
I’ve now been stuck on “activating” for 2 full weeks.
Do you have any suggestions please?
lots of thanks.
Jon.
on 08-01-2023 15:24
2 Full weeks? You’re doing well!
Mine’s been like this since the start of November and despite several resets, re pairings etc. etc. O2 are still no closer to resolving this. It’s a disgrace.
on 08-01-2023 18:46
on 08-01-2023 18:46
on 09-01-2023 13:26
on 10-01-2023 13:24
on 10-01-2023 13:24
Thanks Cleoriff.
I’ve yet to hear anything more for over a week?
I’m running out of ideas, please can you assist?
lots of thanks.
Jon.
on 12-01-2023 03:12
I’m having the same issue and wondering if someone could help me please, thank you
on 12-01-2023 08:55
on 12-01-2023 08:55
on 13-01-2023 10:02
for the tag ill send a private message over now.