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Posts: 83,253
Topics: 577
Solutions: 4,096
Registered: ‎04-01-2009

Re: 4G and signal strength

Anonymous
Posts: 0

Re: 4G and signal strength

Maybe it will be fine tomorrow, they only turned my data on yesterday! stupid Smiley Sad
Posts: 114,302
Topics: 569
Solutions: 15,421
Registered: ‎04-04-2012

Re: 4G and signal strength

Promise me something.....
Leave it until tomorrow and if no better start off by giving us all the relevant details first please Smiley Wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Anonymous
Posts: 0

Re: 4G and signal strength

D'oh!

Sorry

Posts: 114,302
Topics: 569
Solutions: 15,421
Registered: ‎04-04-2012

Re: 4G and signal strength

It'll just make it much easier to give you decent advice Smiley Wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 83,253
Topics: 577
Solutions: 4,096
Registered: ‎04-01-2009

Re: 4G and signal strength

Anonymous
Posts: 0

Re: 4G and signal strength

Just wondering, could this be for example my iPhone is just switching to whatever signal is strongest so thats 3G...?
Posts: 114,302
Topics: 569
Solutions: 15,421
Registered: ‎04-04-2012

Re: 4G and signal strength

Indeed, as per my very first reply, the strength of signal between 3g and 4g will vary. A very strong 3g signal will overrule a weak 4g one if the phone is efficiently dealing with the network signal it receives.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Anonymous
Posts: 0

Re: 4G and signal strength

I may pop into an O2 store and see what they say/suggest. A new SIM could well do the trick
Posts: 83,253
Topics: 577
Solutions: 4,096
Registered: ‎04-01-2009

Re: 4G and signal strength