cancel
Showing results for 
Search instead for 
Did you mean: 

4G and signal strength

Anonymous
Not applicable
Bit strange but when my phone is just 3G I have 4 bubbles of signal and when I turned on my 4G I only get 2 signal bubbles.

Does anyone know why and how I can fix this?
Message 1 of 52
7,431 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 152790 Posts
  • 652 Topics
  • 29168 Solutions
Registered:
You can't fix it - it depends on the strength of network where you are.
3G and 4G are not identical in terms of signal strength.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 52
4,208 Views
51 REPLIES 51

MI5
Level 94: Supreme
  • 152790 Posts
  • 652 Topics
  • 29168 Solutions
Registered:
You can't fix it - it depends on the strength of network where you are.
3G and 4G are not identical in terms of signal strength.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 52
4,209 Views

Anonymous
Not applicable
Oh right okay. It's just that I recall having a better signal strength with 4G when everything was working properly and on my other SIM
Message 3 of 52
4,203 Views

MI5
Level 94: Supreme
  • 152790 Posts
  • 652 Topics
  • 29168 Solutions
Registered:
They could be doing some work on your local mast - You can check here http://status.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 52
4,199 Views

MI5
Level 94: Supreme
  • 152790 Posts
  • 652 Topics
  • 29168 Solutions
Registered:
You may as well also try removing and wiping your sim and resetting the network settings on phone although unlikely to have any positive effect......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 52
4,189 Views

Anonymous
Not applicable
Okay thanks for the advice. I'll try the reset for network settings in a bit
Message 6 of 52
4,182 Views

Bambino
Level 86: Prestigious
  • 24550 Posts
  • 1076 Topics
  • 3844 Solutions
Registered:

My phone can go from 4G to G without me having even moved the phone in the blink of an eye. It's a radio signal. It's subject to all sorts of external influences. It will always fluctuate. There is no way to guarantee a constant steady signal.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 7 of 52
4,150 Views

DinoF
Level 12: Nimble
  • 603 Posts
  • 39 Topics
  • 4 Solutions
Registered:

Personally, I find the weather is the biggest influence!

 

When at my local train station (I always stand in the same spot!!), if it is a bright sunny clear day, my iPhone 6 will taop into 4G straight away however, on rainy days, it may just connect to 3G only.  On misty and foggy days, I have seen me connection even drop to less than 3G!

Message 8 of 52
4,133 Views

jonsie
Level 94: Supreme
  • 96855 Posts
  • 614 Topics
  • 7196 Solutions
Registered:

In most cases 2 bubbles of 4G will still give you much better data speeds than full signal on 3G.

Message 9 of 52
4,131 Views

Anonymous
Not applicable
Very true. Well it seems to be okay now. Thanks anyway slight_smile
Message 10 of 52
4,106 Views