Solved: Re: 4G and signal strength - Page 3

Anonymous · ‎28-10-2014

Bit strange but when my phone is just 3G I have 4 bubbles of signal and when I turned on my 4G I only get 2 signal bubbles.

Does anyone know why and how I can fix this?

jonsie · ‎28-10-2014

Shoot me now

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎28-10-2014

Maybe it will be fine tomorrow, they only turned my data on yesterday! stupid 😞

MI5 · ‎28-10-2014

Promise me something.....
Leave it until tomorrow and if no better start off by giving us all the relevant details first please

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎28-10-2014

Sorry

MI5 · ‎28-10-2014

It'll just make it much easier to give you decent advice

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎28-10-2014

It's easy to lose exactly what has been done in the lead up to a problem:smileywink:

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎28-10-2014

Just wondering, could this be for example my iPhone is just switching to whatever signal is strongest so thats 3G...?

MI5 · ‎28-10-2014

Indeed, as per my very first reply, the strength of signal between 3g and 4g will vary. A very strong 3g signal will overrule a weak 4g one if the phone is efficiently dealing with the network signal it receives.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎29-10-2014

I may pop into an O2 store and see what they say/suggest. A new SIM could well do the trick

jonsie · ‎29-10-2014

That would be my next step

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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