on 03-11-2014 12:53
on 03-11-2014 13:07
Self help thread here with some other things to try also http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-ev...
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 03-11-2014 13:09
Could be a problem localised to your area? have you checked http://status.o2.co.uk/ to see if there is any work going on on your local masts?
If it happens when you're out and about too, could be a problem with your sim. You can pop into an O2 store and get them to swap your sim for you to see if that solves the problem?
on 03-11-2014 13:36
Settings , general , reset , reset network settings.
Try your sim in another phone as a process of elimination.
Sometimes having the SIM card swapped out at an i2 shop where they move your tariff and mobile number to a new one can help.
If the sim works fine then have the phone checked out at a genius bar at an apple shop via an appointment here http://www.apple.com/uk/retail/geniusbar/
And if your a contract customer with wifi at home you could try using Tugo.