i had a problem with wi-fi calling on my new lg v20. i can't call and send text message using my o2. phone show me "network connection error" when i try to switch on the wi-fi calling button. i can pick up when someone call to me, even outside from uk. i can call using connection to my home router (virgin), but when i am outside from home i can do nothing. please help
The V20 isn't on the list of supported devices https://www.o2.co.uk/connectivity/wifi-and-4g-calling but that list maybe out of date.
The fact you can use it on your router at home suggests there isn't a problem with the configuration on your phone but you may not be in range of an open wi-fi network or O2 wi-fi hotspot (look here for nearest ones https://www.o2.co.uk/connectivity)
Hey @krystian1, I was wondering if you had made any progress on this since you last posted? Did any of the suggestions above help?
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?
Track usage, upgrade and get support with the My O2 appDownload My O2