on 12-12-2018 08:40
@B52 How to here https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1... but you may need the help of @EmilieT too.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
on 12-12-2018 09:01
Hi @B52, and welcome to the forum I've just replied to your Private Message now, and once I have all the information I need we'll get someone to look into this for you
Thanks @MI5 for the mention!
on 20-12-2018 09:58
Hi @B52, the guru who called you last week requested the unlock code from the manufacturer, and as soon as they have more information they will give you another callback - however as they have told you this may take up to 6 weeks. If I hear anything further on my end I will let you know, otherwise you'll next get an update from the gurus as soon as they have one
on 22-12-2018 16:39