
on 02-10-2014 08:23
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on 02-10-2014 08:23
Hope somebody can help me, my main email account is a Karoo one, I have set this up to receive incoming mail with no problems.
However I have never been able to set up outgoing mail, I have followed what appears to be the general advice on the internet which is to set the outgoing settings as follows:
SMTP server: smtp.o2.co.uk
Port: 25
Security type: None
Require sign-in: ticked
Username: My O2 username
Password: My O2 password
When I click 'Done' it comes up with a box displaying 'Checking outgoing server settings' for a few seconds and then comes back with the following:
"! Could not finish
The server does not support the authentication methods" with an option to 'Edit details' which when clicked takes me back to the outgoing settings and I note that it always changes the Port back to 587.
Any help gratefully accepted!!
Solved! Go to Solution.
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on 21-12-2015 10:34
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on 21-12-2015 10:34
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 21-12-2015 10:35
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on 21-12-2015 10:35
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 21-12-2015 19:15
I have tried several apps, including two of those mentioned above. The fact remains that, to retain my primary address as a "send" address, I need *either* to be on my own LAN wifi and use the (unauthenticated) broadband provider's outgoing SMTP, *or* be on 3g/4g and use the (unauthenticated) smtp O2 server. I have yet to find a means to use WAN and retain my primary (non-Gmail) email address as the apparent sender.
To overcome the need to change the settings depending on whether at home or on the go, I have TWO email clients, both of which receive, one of which successfully sends when I am on LAN and the other of which successfully sends via 3g/4g, but not vice versa, and neither works when on WAN.


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