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on 16-12-2021 16:07
I'm new to O2 going from Android to Apple. Moving from another network and wanting to keep my current number. I've received my new phone but nothing else. Do I put my current sim in new apple phone then attempt setting up?
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on 16-12-2021 19:41
You can't use your old sim.
You will need the O2 contract sim which should have come with your phone.
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
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on 16-12-2021 19:41
You can't use your old sim.
You will need the O2 contract sim which should have come with your phone.
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.