Apple
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Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
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Resolved! Phone Order

I recently ordered an iPhone from o2. However as soon I ordered it, I was told it was out of stock. It has now been a couple of days and I have heard nothing from o2. This is seriously unprofessional, and it’s not a great start for me, from a custome...

Resolved! Can’t make or receive calls or connect to Internet

Hi, my phone will suddenly stop working & switch off then come back on with a message displayed on the screen saying, your iPhone cannot make or receive calls or access mobile data until it has been updated, I’ve done the recent update & it’s still d...

Resolved! Safe search browser settings

Can’t turn safe search off in browser settings any help please 

Tizrite by Level 1: Joiner
  • 986 Views
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Resolved! Apple Watch Plan

Hello,Can someone confirm whether I need buy a Apple cellular Watch from O2 to get a connection for the Watch ?

gazuk2015 by Level 3: Thinker
  • 1679 Views
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Resolved! Missing AirPod Pro order

I don't have an O2 phone contract but I did purchase a pair of Apple AirPod Pro from the online O2 store.I got a confirmation email which read "Thanks for your order - it's now full steam ahead for us.Keep an eye on your inbox for our updates on prog...

Resolved! PAC codes

Hi! I’ve just transferred to o2 sim only from EE and I sent my PAC code when I placed the order. My sim has arrived and is in my phone but my number hasn’t transferred over yet. Is this just a delay or do I need to enter the PAC code again somewhere?...

Amy241 by Level 1: Joiner
  • 516 Views
  • 1 replies
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Resolved! Apple Watch

Hi there, I want to buy an apple watch through O2 and pay monthly. I can do this but at the end of purchasing it asks me to connect it to my phone number. The issue is it’s going to be a present for my partner. Will this affect my partner linking the...

c21 by Level 1: Joiner
  • 655 Views
  • 2 replies
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Resolved! Wifi not connecting

I can't get my phone to connect to wifi and Google seems to suggest it's an antenna problem which can't be fixed - how can I check this? I'm in Turkey with no Apple store... Surely it can't be the case that you just can't use your phone????

Weejamo by Level 1: Joiner
  • 491 Views
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Apple Watch error 49

I am trying to add mobile data for my Apple Watch but it keeps showing Code 49. I’ve tried unpairing and repairing the watch as suggested by the O2 online help but it made no difference. They’re just suggesting I do it again! Any help on this Code 49...

Alexgb by Level 1: Joiner
  • 470 Views
  • 1 replies
  • 0 kudos