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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 8029 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 366685 Views
  • 4 replies
  • 0 kudos

Resolved! iPhone 12 - Green Screen

Hi everyone, thought this might be the best place to post. I got my iPhone 12 on a two-year contract last November - so I believe it's still under warranty. I was using my phone last night and the screen start flashing white randomly. I woke up this ...

raaaaach by Level 1: Joiner
  • 696 Views
  • 1 replies
  • 0 kudos

Resolved! I'm trying to return an accessory

Hi, there I'm trying to return an accessory and have been searching the o2 website for days, for a way to contact someone. I still haven't found any way of contacting to have resorted to posting on here. I'm not actually an o2 customer but purchased ...

Resolved! item brought

hi i brought a airpod pro on monthly payment but i have problems with my airpod it has started making crackling noises and i started using them since two days ago

anusha by Level 1: Joiner
  • 465 Views
  • 1 replies
  • 0 kudos

Connecting iPhone to Data Services

Settings are usually obtained from the simcard or sent by O2 to the phone.If you are having data connection issues there are different options to try.First try cleaning the simcard and rebooting the phone.Try a soft reset by holding down the sleep an...

jonsie by Level 94: Supreme
  • 159250 Views
  • 14 replies
  • 4 kudos

Resolved! Regarding my AirPods order

Hello I have ordered AirPods Pro fro o2 online as a guest login from 23rd September. My order address was [Personal details removed] I didn’t get any order confirmation from you and I lost my money and I didn’t get any product also

Aslam by Level 1: Joiner
  • 513 Views
  • 1 replies
  • 0 kudos

Resolved! sms problem with iPhone 8

I can only send sms messages from my iPhone 8 to Android users if they have already sent a message to me. On my phone the message seems to have been sent (i.e. no red "Not delivered !" error) but the Android user doesn't get the message. Messages to ...

tel1 by Level 1: Joiner
  • 579 Views
  • 1 replies
  • 0 kudos

Resolved! 4G Calling iPhone 13 Pro Max

I have upgraded my iPhone 11 Pro Max to a 13 Pro Max. iPhone purchased directly from Apple. I moved my O2 sim over and setup with no issues. A week later I changed my tariff with O2 to include 5G and was sent a new sim which I have now swapped to. I ...

GrahamR81 by Level 1: Joiner
  • 1011 Views
  • 1 replies
  • 0 kudos

Resolved! New Phone won't get past SW update

I've just received my new Iphone 11 as part of my upgrade. I am trying to set it up but it won't get past the iOS15.0.1 Update (downloads and then sticks on Install Now and effectively crashes). It won't let me bypass this stage and it won't let me m...

LU_U by Level 1: Joiner
  • 542 Views
  • 1 replies
  • 0 kudos

New phone not receiving or making calls

Hi I got a new phone yesterday, about 2pm. The apps are working and have received texts but I can't make or receive calls. Is this just a delay? Will this happen within 24 hours or is something wrong?