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Posts: 13,383
Topics: 83
Registered: ‎14-01-2014

Re: Seemingly impssible to unlock Sony Xperia XA

Type *#*#7378423#*#* in the dialler.
Go to: service info.
Then into: SIM lock.
Write here or screenshot and post here the entire screen.

Cuz half of what's written here contradicts the other half, which that half shouldn't even be happening, because the other half shouldn't be the case.



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Level 47: Going Places
Posts: 6,144
Registered: ‎26-03-2014

Re: Seemingly impssible to unlock Sony Xperia XA

As expected. Thanks @viridis!

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Anonymous
Posts: 0

Re: Seemingly impssible to unlock Sony Xperia XA

Thank you viridis picture attached1CECE6CD-84F9-418D-9393-ED391EF26998.jpeg

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Posts: 108,270
Topics: 559
Solutions: 14,341
Registered: ‎04-04-2012

Re: Seemingly impssible to unlock Sony Xperia XA

Unlocked.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: Seemingly impssible to unlock Sony Xperia XA

The guy at Sony asked meto do this - it would not do it with the o2 sim inserted, it has the ee sim inserted now

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Posts: 108,270
Topics: 559
Solutions: 14,341
Registered: ‎04-04-2012

Re: Seemingly impssible to unlock Sony Xperia XA

Matters not which sim. The phone is unlocked.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 13,383
Topics: 83
Registered: ‎14-01-2014

Re: Seemingly impssible to unlock Sony Xperia XA

Yeah, that's not locked, that menu won't change with a different SIM in.
The fact it came from cpw, they sell unlocked phones, as can be seen by the fact the O2 and ee sim both work... The problem is the Vodafone SIM and God knows what, but something is stopping that SIM working.



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Anonymous
Posts: 0

Re: Seemingly impssible to unlock Sony Xperia XA

Thank you all. Ladt thing customer service told me was to swear blind it had to be unlocked by cpw. 

I’ll speak to vodafone and come back to confirm. Thanks again

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Posts: 13,383
Topics: 83
Registered: ‎14-01-2014

Re: Seemingly impssible to unlock Sony Xperia XA

Nah, trust me, that phone is as unlocked as they come.
No lock and no attempts to unlock.
It's hard unlocked.



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Anonymous
Posts: 0

Re: Seemingly impssible to unlock Sony Xperia XA

Wish i had come to you guys first, the jeffing cust svcs people on the phone have sent me on a royal goose chase