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Forum Posts

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Martin-O2 by Former Staff
  • 53882 Views
  • 2 replies
  • 2 kudos

Resolved! keeping my mobile number

im in the process of changing my phone to an s8 from the carphone warehouse but staying on the o2 network,has i got a far better deal from then,when i spoke to o2 customer retensions and they couldnt match the deal,i asked for pac code,but was told b...

Anonymous by Not applicable
  • 7229 Views
  • 13 replies
  • 0 kudos

IMEI

Hi guys I need the IMEI number for my s10 plusThe phone has completely gone haywire and is stuck on a boot loop, I no longer have the box (stupidly) and I cant use the s10 to pull it upDoes anyone have know how to find it on My o2 app? As I've search...

Gingician by Level 1: Joiner
  • 860 Views
  • 4 replies
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Premium SMS

Hi all,I like to enter radio competitions by text, however, recently, the messages are not going through. They come back with an exclamation mark saying error. I have looked in my settings and my permissioms do allow for premium sms to be sent. Can s...

Superyob by Level 1: Joiner
  • 706 Views
  • 2 replies
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My o2 app

Changed my phone in January and since then I've been unable to log into the my O2 app. I've tried deleting the cache, completely uninstalling and reinstalling the app and the message I keep getting is "oops sorry we're unable to process your request ...

Grainne by Level 1: Joiner
  • 472 Views
  • 1 replies
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No SIM card inserted

I've had this phone since October 2019 and over the last month it is more frequently telling me that there is "no SIM card inserted". It will do whilst i'm in the middle of texting, calling, on social media and even when it is locked just sitting on ...

Google Pixel 4

Hi O2, I think this is the first post I've made in this forum and quite frankly its not a post I really want to make because O2 has been so amazingly good to me and helped me out of so many bad situations especially during this outbreak. But I'm gett...

Enter SIM network PUK: neither unlatching or PUK code worked

Hi I have a Samsung J3 (v2017 I think) which has been fully paid via monthly plan. I now would like to give the handset to my daughter who lives abroad and as such the phone needs to be 'unlatched'. To check if the phone was 'locked' to O2, I put my ...

Anonymous by Not applicable
  • 2394 Views
  • 11 replies
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Huawei P30 Pro

Ussualy i watching films directly on the phone, but by mirroring screen to tv so sleep mode on the phone set up is max 10min, but after 10 min phone goes sleep and on tv goes black screen to phone didint stop mirroring but just sound coming on tv bbu...

Huawei by Level 1: Joiner
  • 800 Views
  • 2 replies
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Resolved! upgrade. customer service???????

waited 45 mins for chat window to start as 'agents busy'....after all of 5 mins active they went quiet....without resolving my issue.....then after another 15 mins message said their internet down????? upgraded phone contract ended. got new phone & s...

Anonymous by Not applicable
  • 7032 Views
  • 30 replies
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Sometimes cant see when someone is calling me

Hi,Seeing that live chat is down, for now, I wanted to see if anyone have any solution/idea for a very specific problem.I have pay monthly Huawei mate20 pro. For the last few months in random times of the day, I cant see when someone is calling me. T...

Anna25 by Level 1: Joiner
  • 585 Views
  • 1 replies
  • 0 kudos