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FAQs: Android devices

Hi all, welcome to the Android devices board! Here you can ask questions related to Android devices and get answers from other members of our Community. You can also post a review of your current Android device. If you're new and want to know more ab...

Marjo by Former Staff
  • 2 replies
  • 2 kudos

Android Messages removing leading 0 from numbers

Hi all, Since upgrading my Sony Xperia XZ Premium to Andorid 9, I've been encountering an issue with Android Messages where the app is removing the leading 0 from the contact number, thereby rendering the number unreachable (I've highlighted "the app...


I used the code *61*901*11*30# after reading post and blogs saying that was the way to lengthen the call time before voicemail kicks in it comes up with an error message invalid MMI code.... only since i cant make or receive calls no dial or anything...

Km1 by Level 1: Joiner
  • 5 replies
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Huawei P10 Oreo Update

Hi I was hoping to get some indication of when the Huawei P10 will receive the Android Oreo Update? I have noticed that other network carriers have rolled this update out to P10 handsets on their network - but i am still not seeing any update from O2...

GClisby by Level 1: Joiner
  • 29 replies
  • 0 kudos


HI THERE i've signed back up to o2 and have got the offer of free netflix for 6 months, how is this redeemed as o2 never give me any informationthanking you in advance

ROISIN by Level 1: Joiner
  • 3 replies
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Resolved! Locked ?

I have a Moto G5 on pay as you go O2 . How do I find out if its unlocked . Also , If I replace my current model with a new Moto G5 and put my old sim into the new phone will it keep all the data ? Thanks .

Connecting Android Phone to Data Services

I typed ACTIVE and sent it to 2020 then got a reply "unfortunately we had problems dealing with your request for settings. Please contact customer service". Help will be appreciated.

Phone volume intermittent

Hi, I have recently upgraded to a Huawei P20 Pro and am just about getting used to it! However I have a problem when on a phone call as the sound comes and goes, which makes it almost impossible to understand the person on the other end. Appaprently ...

Felthorpe by Level 1: Joiner
  • 3 replies
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sim stuck in samsung galaxy j5

Hi My new j5 arrived and I tried to put the sim into the port on the side of the phone using the little plastic tray.They both wouldnt go back into the phone so I put the sim in alone without the plastic tray and now I cant get it out again.Ive disco...

kaz123 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Galaxy Note 8 started showing duplicate "sent" SMS

Any ideas please, Galaxy Note 8 on O2 pay monthly. Recently any sent SMS messages are showing up twice on my screen. The recipient only gets the one copy. They both show up immediately, no delay involved. Tried online Guru who talked me through a cou...

johnboy by Level 1: Joiner
  • 3 replies
  • 0 kudos