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on 03-05-2018 19:35
Hi. Few days on O2 and already questions..I switched from EE and keep my number.
1.Phone Menu- About phone no phone number
2. IMS not registered
3. Voice over WiFi or LTE unavailable
e.t.c
Please check my screenshots..
Solved! Go to Solution.
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on 03-05-2018 20:38
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on 03-05-2018 20:38
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 03-05-2018 21:15
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on 03-05-2018 21:15
And maybe it's all because the number is not registered in SIM? Or is it not affected by anything?
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on 03-05-2018 21:23
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on 03-05-2018 21:23
I think you can also use an iPhone to write the number to your sim too but I've always used my old Nokia 3310.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 08-05-2018 13:27
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on 08-05-2018 13:27
@MI5 wrote:
You could always call customer services on 202 to check your account, just in case there's something they can do.
I do think this is the best course of action for this, as I can confirm the Samsung Galaxy S9 devices do support Wifi & 4G Calling on Open Market devices, so there is no reason why this shouldn't be working. My best guess is it's a small issue on the account side of things (correct bolt-on not added or active), or as you ported in from another network, perhaps a provisioning issue.
RE: the site not reflecting this, our apologies for any confusion this caused but we are looking to get this updated to show the correct up-to-date info.
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on 11-05-2018 20:25
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on 11-05-2018 20:25
WiFi Calls at my home, then turn on then off. But VoLTE I could not find anywhere in the city center. How do you think it is worth going to Customer Service?
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29-05-2018 20:02 - edited 29-05-2018 20:10
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29-05-2018 20:02 - edited 29-05-2018 20:10
How 4G calling indicated on Galaxy S9 plus?? LIke VoLTE icon or not? After May OTA updates WiFi calling now is Stable for me, but still no 4G calling!!!? Any ideas?
So, WiFi calling the same like on pic above, what about 4G calling!?
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on 29-05-2018 20:06
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on 29-05-2018 20:06
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 29-05-2018 20:12
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on 29-05-2018 20:12
Can u please check for me Kingston upon Hull, cose app My Network show me 4G calling not available all over the city !! Is it so?
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on 29-05-2018 20:19
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on 29-05-2018 20:19
No sorry, not yet.
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05-06-2018 11:57 - edited 05-06-2018 11:58
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05-06-2018 11:57 - edited 05-06-2018 11:58

