Samsung Galaxy S10 Notification Sounds

[Oxygen87]

I have recently got the Samsung Galaxy S10 directly from O2 on pay monthly.

I am having issues with my notifications. Default sounds for like Snapchat etc just don't work and I get the default Samsung notification tone for EVERYTHING.

I like Snapchat to have it's own default sound because I'm used to that.

I don't know how to change it to the default sound given by the app itself.

Any ideas? Same issue for Facebook and some others too.

I don't know if this is a bug within the O2 firmware version or whether it's across board. My previous Samsung on EE didn't have this issue.

Thanks.

[slee]

Hi, I'm having the same problem as well. Snapchat and Whatsapp aren't using the app default sound and are using the phones notification sound. It used to be ok on my S8 but not since I switched to S10.

How do i fix this please?

Thanks

[Oxygen87]

I found by totally uninstalling the app and reinstalling, the default sounds came back for snapchat etc. I think the problem occurs when you transfer apps from another phone. That's how I sorted mine anyway.