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Level 1: Joiner
Posts: 1
Registered: ‎09-09-2019

Audio problem after update

Hello i run into this issue after i updated phone today
I was listenimg to music with my headphones i can barely hear any sound i and my volume is on max whats with this new update
Posts: 88,232
Topics: 532
Solutions: 11,384
Registered: ‎04-04-2012

Re: Audio problem after update


We'd need to know what phone and what update but often you need to do a factory reset after a software update. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Community Manager
Posts: 5,389
Registered: ‎18-04-2018

Re: Audio problem after update

Hi @AdasT, as mnetioned above it'd be great if you could come back, let us know which device you have and which steps you've taken so far so we can advise you better Smiley Happy


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