on 09-09-2019 18:17
We'd need to know what phone and what update but often you need to do a factory reset after a software update.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 10-09-2019 11:53
Hi @AdasT, as mnetioned above it'd be great if you could come back, let us know which device you have and which steps you've taken so far so we can advise you better
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