on 09-09-2019 18:17
We'd need to know what phone and what update but often you need to do a factory reset after a software update.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
on 10-09-2019 11:53
Hi @AdasT, as mnetioned above it'd be great if you could come back, let us know which device you have and which steps you've taken so far so we can advise you better
to the community!
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?