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Previous bills

Clive2
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How can I view previous bills?

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MI5
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Log into your Myo2 http://www.o2.co.uk/myo2
Go to BILLS then download and print previous bills.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 10
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MI5
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Log into your Myo2 http://www.o2.co.uk/myo2
Go to BILLS then download and print previous bills.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 10
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Cleoriff
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Anonymous
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MyO2 is the way forward my friend.
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Anonymous
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Sorry to say you are not right. There isnt a Bills section and previous bills are not found anywhere.


@MI5 wrote:
Log into your Myo2 http://www.o2.co.uk/myo2
Go to BILLS then download and print previous bills.

 

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MI5
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@Anonymous wrote:

Sorry to say you are not right. There isnt a Bills section and previous bills are not found anywhere.


@MI5 wrote:
Log into your Myo2 http://www.o2.co.uk/myo2
Go to BILLS then download and print previous bills.

 


But there is and there is a help guide here too https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Martin-O2
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@Anonymous did you find your old bills OK using the above guide? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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drivel_buster
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Absolute rubbish

O2's web site is absolute rubbish in this regard - there is no tab ior mention of bills other than your current bill and when you click on that it shows what it says.,

uou use their online help and when you action what they say the online chat box disappears - giving up after 30 minutes wasted time

leaving O2 for wasting my time !

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MI5
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Help guide here as already posted https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-do-I-get-to-the-Download-Bill-page/ba-p/101...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 9 of 10
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Cleoriff
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@drivel_busterwe have two excellent guides on acessing your bills

One here which will let you see your last SIX bills through the app https://community.o2.co.uk/t5/How-to-Guides/My-O2-Bills-section-Mini-Guide/ba-p/1017608

Or this one which is accessed online

https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

Veritas Numquam Perit

Girl in a jacket
Message 10 of 10
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