Re: Phone Signal

Anonymous · ‎01-11-2016

Hi all,

Both my wife and I have android phones on O2. However she always seems to get a far better signal. There are times when she will have 4G and I won't even though we are right next to each other. We have tried swapping sims into each others phones and strangely the same thing happens when we swap. She gets a better signal on my phone with her sim than I do with my sim in her phone. What could be causing this?

Any help would be appreciated.

adamtemp64 · ‎01-11-2016

Strange one how old are the sims?

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MI5 · ‎01-11-2016

It is strange but the obvious thing is for you to pop into any o2 shop and get a sim swap to see if it helps.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎01-11-2016

Both around a year old. Our contracts are within a month of each other. We always update the sim when we upgrade.

Martin-O2 · ‎09-11-2016

Hi @Anonymous did you have any luck improving your phone signal?

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