cancel
Showing results for 
Search instead for 
Did you mean: 

Phone Signal

Anonymous
Not applicable

Hi all,

 

Both my wife and I have android phones on O2. However she always seems to get a far better signal. There are times when she will have 4G and I won't even though we are right next to each other. We have tried swapping sims into each others phones and strangely the same thing happens when we swap. She gets a better signal on my phone with her sim than I do with my sim in her phone. What could be causing this? 

 

Any help would be appreciated.

 

 

Message 1 of 5
2,244 Views
4 REPLIES 4

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

Strange one how old are the sims?

 

 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 2 of 5
2,241 Views

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
It is strange but the obvious thing is for you to pop into any o2 shop and get a sim swap to see if it helps.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 5
2,237 Views

Anonymous
Not applicable

Both around a year old. Our contracts are within a month of each other. We always update the sim when we upgrade.

Message 4 of 5
2,229 Views

Martin-O2
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

Hi @Anonymous did you have any luck improving your phone signal? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 5 of 5
2,100 Views