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Note 9 android pie update

One97nine
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Android pie and one UI update for galaxy note 9
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EmilieT
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Good news everyone! Samsung have now released this update and we're working on it. It should be available on your devices in the next couple of days slight_smile

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One97nine
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Does anyone have an idea of timescales on this update, I read the general information about updates and it says a couple of weeks after release, so it should be dropping soon right?
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MI5
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Only @Chris_K can tell you for O2 firmware.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Cleoriff
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@Chris_Kwill know, although he is now on holiday for a couple of weeks. Maybe someone like @MI5 or @viridis will have some idea?

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Cleoriff
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@MI5 wrote:
Only @Chris_K can tell you for O2 firmware.

Oh well...good try on my behalf mentioning you @MI5 slight_smile

 

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MI5
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No idea for O2 firmware. They're a law of their own.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
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Hey @One97nine, and thank you for your question!

 

We're working with Samsung to get this update out to our customers soon. Once we've completed our testing we’ll keep customers updated but until then, we won’t have any ETA. Hopefully there'll be more news to share in the coming weeks.

 

While you’re waiting for the update, do check out our Q&A here which has loads of info on typical timescales, how we test, why an update may be in a certain country/market and not the UK etc, and loads more.

 

Thanks @Cleoriff and @MI5 for the mentions - in @Chris_K's absence feel free to mention the Community team as well and we'll check what we can find slight_smile

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Skyhawk1010
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There’s no rush on Android Pie for any of the eligible Samsung models on any of the UK networks. I’ve got Pie on both a Three branded Huawei Mate 10 Pro and an EE branded Sony XZ2 Premium. Biggest practical difference for me is the improved battery life on both handsets. 

 

Samsung are rumoured to be bringing out a Pie update in the UK  around mid February 2019.

 

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EmilieT
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Good news everyone! Samsung have now released this update and we're working on it. It should be available on your devices in the next couple of days slight_smile

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Cleoriff
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Excellent news @EmilieT

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