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Anonymous
Posts: 0

Corrupt messages from 02

All messages from 02 UK for last 2-3 weeks come up as 'corrupt message' none of the text is displayed. All other texts are coming through fine. Any ideas why?
Posts: 108,860
Topics: 561
Solutions: 14,414
Registered: ‎04-04-2012

Re: Corrupt messages from 02

No idea.. I've had a few and they've all been fine.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Community Manager
Posts: 7,797
Registered: ‎23-07-2014

Re: Corrupt messages from 02

Anyone else experiencing this?

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Posts: 108,860
Topics: 561
Solutions: 14,414
Registered: ‎04-04-2012

Re: Corrupt messages from 02

Most likely a phone setting that needs changing.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 36: Perceptive
Posts: 1,752
Registered: ‎04-04-2012

Re: Corrupt messages from 02

All fine on all my handsets on o2. 

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts
Anonymous
Posts: 0

Re: Corrupt messages from 02

Nothing changed, nothing updated but a message from 02 UK about data roaming for Easter holidays came through fine today!
Posts: 108,860
Topics: 561
Solutions: 14,414
Registered: ‎04-04-2012

Re: Corrupt messages from 02

That's technology for you Smiley Wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 2
Registered: ‎23-05-2013

Re: Corrupt messages from 02

Yes. O2 keep suggesting it's a phone issue, but I only get corrupt messages from O2. O2 appear to have their head firmly stuck in the sand!