My z3 compact ringtone keeps resetting to default

[Anonymous]

I keep setting my ringtone. Then an hour or so later it just resets again back to default. It's really beginning to grate on my nerves. Any ideas how to stop this. It's only been since the latest updates.

[MI5 Level 94: Supreme]

I've not encountered this problem but did you do a reset after the update?

[viridis Level 56: Guvnor]

Is the ringing held on an sd card?
If so, move it to phone storage then set it.

[Anonymous]

I'll give that a try and let you know. Thanks for the suggestion. Just don't know why I never had this problem before the update.....

[Anonymous]

No didn't reset. I'd have lost everything and I customise a lot. I don't root so can't back up so never reset

[MI5 Level 94: Supreme]

Sony PC Companion will back everything up for you.

[Anonymous]

Even app data and my little mods like png image replacements for icons?

[Anonymous]

Sorry I'm a real newbie when it comes to android. I prefer it but I'm still learning. I always had apple but always jailbroke

[MI5 Level 94: Supreme]

App data yes but maybe not your icons.

[Anonymous]

Thank you. I really appreciate your help. I didn't realise I had to do a restore. I'll do a backup now and give it a whirl. Thank you again. I've also tried transferring it from my card to phone too. Hopefully one works. Thank you both.