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Posts: 115,751
Topics: 571
Solutions: 15,895
Registered: ‎04-04-2012

Re: My z3 compact ringtone keeps resetting to default

I had to restore mine after the last update. First time I'd ever had a problem with an update.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Anonymous
Posts: 0

Re: My z3 compact ringtone keeps resetting to default

I backed up and restored it last night. Spent ages getting everything just so again, set the ringtone, and this morning it's back to blooming default again. Argh!!!!
I'm turning the auto update off as of now. But thanks for your suggestions anyway guys Smiley Happy
Posts: 115,751
Topics: 571
Solutions: 15,895
Registered: ‎04-04-2012

Re: My z3 compact ringtone keeps resetting to default

Sorry it didn't work - you got me on this one!!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 13,406
Topics: 83
Registered: ‎14-01-2014

Re: My z3 compact ringtone keeps resetting to default

Sorry, stumped here too.



Posts: 13,406
Topics: 83
Registered: ‎14-01-2014

Re: My z3 compact ringtone keeps resetting to default

Next port of call should be to contact Sony you may be in warranty period still so would expect them to be able to fix it



Anonymous
Posts: 0

Re: My z3 compact ringtone keeps resetting to default

Thanks folks. Will do. Thanks again
Level 70: Enigma
Posts: 16,906
Registered: ‎31-03-2010

Re: My z3 compact ringtone keeps resetting to default

Please come back and let us know how you get on. It may help someone else who encounters the same problem. Good luck.

I DO NOT WORK FOR O2



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Anonymous
Posts: 0

Re: My z3 compact ringtone keeps resetting to default

Hello, It turns out the update had not installed properly and I had to reinstall it. Then reset my phone yet again and voile! Two weeks of faffing later it was fixed. Sorry for the delayed reply, I didn't get a notification of the last message.
Thanks all
Posts: 2,348
Topics: 45
Kudos: 63
Ideas: 0
Solutions: 1
Registered: ‎15-12-2014

Re: My z3 compact ringtone keeps resetting to default

@Anonymous glad your sorted now Smiley Happy
iPhone 11 64 GB Red (on Vodafone) Smiley Happy iPad mini 4 128 GB (wifi only) Apple watch series 6 (rose gold wifi )
Posts: 115,751
Topics: 571
Solutions: 15,895
Registered: ‎04-04-2012

Re: My z3 compact ringtone keeps resetting to default

You don't usually need 2 resets but this was a buggy update as I said earlier.
Good to hear it's fixed now though Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)