cancel
Showing results for 
Search instead for 
Did you mean: 

My z3 compact ringtone keeps resetting to default

Anonymous
Not applicable
I keep setting my ringtone. Then an hour or so later it just resets again back to default. It's really beginning to grate on my nerves. Any ideas how to stop this. It's only been since the latest updates.
Message 1 of 20
4,659 Views
19 REPLIES 19

MI5
Level 94: Supreme
  • 143429 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
I had to restore mine after the last update. First time I'd ever had a problem with an update.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 11 of 20
2,519 Views

Anonymous
Not applicable
I backed up and restored it last night. Spent ages getting everything just so again, set the ringtone, and this morning it's back to blooming default again. Argh!!!!
I'm turning the auto update off as of now. But thanks for your suggestions anyway guys slight_smile
Message 12 of 20
2,496 Views

MI5
Level 94: Supreme
  • 143429 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Sorry it didn't work - you got me on this one!!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 13 of 20
2,489 Views

viridis
Level 56: Guvnor
  • 13530 Posts
  • 106 Topics
  • 308 Solutions
Registered:
Sorry, stumped here too.
Message 14 of 20
2,487 Views

viridis
Level 56: Guvnor
  • 13530 Posts
  • 106 Topics
  • 308 Solutions
Registered:
Next port of call should be to contact Sony you may be in warranty period still so would expect them to be able to fix it
Message 15 of 20
2,485 Views

Anonymous
Not applicable
Thanks folks. Will do. Thanks again
Message 16 of 20
2,480 Views

Bambino
Level 84: Resplendent
  • 22942 Posts
  • 1022 Topics
  • 3662 Solutions
Registered:

Please come back and let us know how you get on. It may help someone else who encounters the same problem. Good luck.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 17 of 20
2,473 Views

Anonymous
Not applicable
Hello, It turns out the update had not installed properly and I had to reinstall it. Then reset my phone yet again and voile! Two weeks of faffing later it was fixed. Sorry for the delayed reply, I didn't get a notification of the last message.
Thanks all
Message 18 of 20
2,384 Views

blissgirl
Level 33: Firestarter
  • 6975 Posts
  • 46 Topics
  • 3 Solutions
Registered:
@Anonymous glad your sorted now slight_smile
iPhone 15 plus 128Gb light pink (with Vodafone) slight_smile
Message 19 of 20
2,355 Views

MI5
Level 94: Supreme
  • 143429 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
You don't usually need 2 resets but this was a buggy update as I said earlier.
Good to hear it's fixed now though slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 20 of 20
2,356 Views