Message "sorry your call cannot be continued"

Anonymous · ‎29-10-2017

Hi.
While I calling a certain numer the only I can hear is "sorry your call cannot be continued". The number I want to call is on 3 network, this problem started about week ago. It never happened before, always everything was fine.

MI5 · ‎01-11-2017

Someone else with the same issue here too https://community.o2.co.uk/t5/TU/TuGo-and-can-t-make-calls-to-3-network/m-p/1083196/jump-to/first-un...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MercedesS · ‎03-11-2017

Hello, @Anonymous and @Anonymous,

As they say, we have seen other customers reporting that, when calling EE numbers, the call disconnects or they hear an engaged tone. Unfortunately, we do not know when it will be resolved but we know they are aware and working on resolving this matter as soon as possible.

Thank you all for flagging this

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