Get Help with Android Devices

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Resolved! Portugal

Just come back from Portugal, for 2 weeks I was the only one of a party of 8 that had poor coverage and no 4g, others where on ee,three and Vodafone and I pay more each month, really thinking of leaving 02, I've been with them for years

Resolved! Huawei P10 screen unlock

My new P10 arrived today and I have set it up and transferred data from my old Sony Xperia. I was setting up fingerprint security and found that I do not remember my screen unlock code. I thought I had it right, but not the case. I have used three ou...

Resolved! Warranty

Hello, My Samsung S7 Edge is about a year old. The screen has started to display a thin purple/pink line down the side. I've noticed this on about 3 other Samsung phones. How can I get my phone replaced on warranty. Thanks, Rory

Resolved! Samsung Galaxy S7 not allowing me to leave message on landline answerphone

My Galaxy S7 won't allow me to leave messages on a landline answerphone - it rings, trips to answerphone and I can hear the message, but it then cuts out before I can leave a message. The other O2 phone in our family (a Note 4) can leave a message on...

Samsung S6 edge

good evening alli wonder if someone could kindly help me.my phone has stopped syncing my emails, i have tried the usual auto resync, clear cache date and restart options, to no avail.i have now been informed that my bt mail account needs a password c...

Resolved! Nokia

OK only just noticed Nokia are releasing Android handsets. Nokia 8 looks the job though on paper.

Resolved! Wi-Fi calling not working on more 8 from cpw

I received a message from O2 saying tu go was closing down and to use Wi-Fi calling. I have a Samsung galaxy note 8 on O2 network from Carphone Warehouse. I activated wifi calling on my phone on the website and that was successful. However the firmwa...

Upgrade Google Pixel 2 XL

While searching upgrade options, I could not find a Google Pixel 2 XL on O2 website, but Carphone Warehouse website has an O2 contract as one of the options for the model. Can I upgrade to this model without cancelling my contract and getting a new o...

Resolved! 02 travel bolt on

Hi I signed up to the 02 travel bolt on expecting my phone to work when in Spain and on a recent trip to Norway. When in Norway my phone would not show as receiving a signal, yet my wifes phone received signal yet she is not signed up for the bolt on...

Resolved! Voicemail

I have a Samsung Galaxy A3. Can anyone tell me how to turn my voicemail off please?

O2

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