Solved: Mate 20 Pro voicemail

Mate20Pro · ‎07-06-2019

How do i switch my voicemail off on Huawei Mate 20 Pro

MI5 · ‎07-06-2019

Even though it's not supported, there's a good chance that wifi calling is enabled on your account, which will prevent you from disabling your voicemail.

You need to call customer services and ask them to deactivate wifi calling on your account http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Cleoriff · ‎07-06-2019

@Mate20Pro

Dial 1760 .....You need 1750 to turn it back on again

https://community.o2.co.uk/t5/How-to-Guides/All-you-need-to-know-about-O2-Voicemail-901/ba-p/547712

Veritas Numquam Perit

Mate20Pro · ‎07-06-2019

Tried 1760 but it says messaging service cannot be switched off.

MI5 · ‎07-06-2019

@Mate20Pro

Even though it's not supported, there's a good chance that wifi calling is enabled on your account, which will prevent you from disabling your voicemail.

You need to call customer services and ask them to deactivate wifi calling on your account http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎07-06-2019

Disable WiFi calling and then you can dial 1760 without problem. It can always be enabled again after.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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