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Mate 20 Pro voicemail

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Mate20Pro
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on ‎07-06-2019 09:46

on ‎07-06-2019 09:46

How do i switch my voicemail off on Huawei Mate 20 Pro
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MI5
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on ‎07-06-2019 10:09

on ‎07-06-2019 10:09

@Mate20Pro 

Even though it's not supported, there's a good chance that wifi calling is enabled on your account, which will prevent you from disabling your voicemail.

You need to call customer services and ask them to deactivate wifi calling on your account http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Cleoriff
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‎07-06-2019 09:50 - edited ‎07-06-2019 09:52

‎07-06-2019 09:50 - edited ‎07-06-2019 09:52

@Mate20Pro 

Dial 1760 .....You need 1750 to turn it back on again

https://community.o2.co.uk/t5/How-to-Guides/All-you-need-to-know-about-O2-Voicemail-901/ba-p/547712

Veritas Numquam Perit

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Mate20Pro
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on ‎07-06-2019 09:56

on ‎07-06-2019 09:56

Tried 1760 but it says messaging service cannot be switched off.
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MI5
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on ‎07-06-2019 10:09

on ‎07-06-2019 10:09

@Mate20Pro 

Even though it's not supported, there's a good chance that wifi calling is enabled on your account, which will prevent you from disabling your voicemail.

You need to call customer services and ask them to deactivate wifi calling on your account http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎07-06-2019 13:38

on ‎07-06-2019 13:38

Disable WiFi calling and then you can  dial 1760 without problem. It can always be enabled again after.

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie




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