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FAQs: Android devices

Hi all, welcome to the Android devices board! Here you can ask questions related to Android devices and get answers from other members of our Community. You can also post a review of your current Android device. If you're new and want to know more ab...

Marjo by Former Staff
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  • 2 replies
  • 2 kudos

Resolved! OTA updates for Pixel 2 XL

On the Google Pixel Community Boards, it seems that UK owners of the Pixel 2 XL who use O2 are not able to receive security patch updates OTA, without removing the sim and doing a factory reset each time. Apparently no such problems with EE. Anyone h...

hayw77 by Level 3: Thinker
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  • 22 replies
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Xperia XZ looks like it's getting an update, rolling now in some countries

Just one of those annoying reminders. I thought I'd leave the old thread alone now, since it started off with discussion about Android 7.1.1, and XZ users have had Oreo for a short while now; well... unless they didn't want it, or flashed a custom RO...

GUK by Level 3: Thinker
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Resolved! Security Updates on Galaxy S7 Edge

I have an o2 Samsung Galaxy S7 Edge. I have not had any software updates / security patches since 1st April 2017. I believe that there should have been a number of updates since then. Does anyone have any info on this? Has anyone been getting softwar...

Anonymous by Not applicable
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  • 12 replies
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Resolved! Galaxy S6 Broken

Hello, I have a Samsung Galaxy S6 64gb which has been working perfectly fine, until it updated overnight on Sunday. When I came to turn my phone on Monday morning it wouldn't. The screen doesn't come on and the LED is just constantly blue. Has anyone...

Anonymous by Not applicable
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  • 3 replies
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Resolved! Backing up phone

Hi , I smashed my S8 Samsung screen accidental. I have insurance but still have to pay for £60 for excess could someone explain what the excess is for? Also I'm looking to back my phone up, how do I do this?

Anonymous by Not applicable
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  • 7 replies
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Resolved! reception non existant

My posr code now tells me I will not get 4G . why am I paying for it. I ger 2G basix and intermitted.

RonnieD by Level 1: Joiner
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Resolved! Pac code

I’m at the end of my contract and want to switch providers but want to keep my original number im told I need a pac code from o2 any ideas on where I can find this.Any help would be mostly appreciated thank you.

Anonymous by Not applicable
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  • 8 replies
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huawei p10 plus

HiJust wanted to know if the Huawei P10 plus was going to be available to buy or if it's only the standard P10 that is being offered.Many thanks

Anonymous by Not applicable
  • 3349 Views
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Samsung A3 after update can't download. Can't get onto Google Play

I updated my Samsung A3 last week, since then I cannot get onto Google Play services. It says its being updated but this has been days and days. I've cleared cache and data. I have a feeling I'll have to reset to factory settings. can anyone advise p...

Anonymous by Not applicable
  • 2697 Views
  • 21 replies
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Resolved! Wifi calling button

I have enabled wifi calling with o2. When i follow the video guide it says to go to settings, connections and turn wifi calling on but i cant find a button that says that

Anonymous by Not applicable
  • 3755 Views
  • 8 replies
  • 0 kudos