Solved: I got a £10 top up on the 18th the money went out ...

Je1 · ‎19-11-2016

Mrs jessie moore

Cleoriff · ‎19-11-2016

Hi @Je1

You need to contact customer services http://www.o2.co.uk/contactus

Usually payment is taken for allowances... tariff dependent...

Veritas Numquam Perit

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Je1 · ‎19-11-2016

I want to know why i didnt get my top up

Je1 · ‎19-11-2016

I want ny top up

Cleoriff · ‎19-11-2016

Hi @Je1

You need to contact customer services http://www.o2.co.uk/contactus

Usually payment is taken for allowances... tariff dependent...

Veritas Numquam Perit

MI5 · ‎19-11-2016

Check your MyO2 for your allowances of calls and texts
http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Je1 · ‎19-11-2016

I still having got my top up

MI5 · ‎19-11-2016

You need to call 4445 and speak to cs.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎19-11-2016

@Je1We have given all the info we can ..as this is a customer to customer forum. Please contact O2 CS...

Veritas Numquam Perit

MI5 · ‎19-11-2016

Yup.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎20-11-2016

Are you sure you input the correct mobile number? What tariff are you actually on? Calling 4444 will tell you if you can't access My O2.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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I got a £10 top up on the 18th the money went out of my bank but i never got the top up

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