This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 

Order

Tsanko
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎25-06-2024 14:04

on ‎25-06-2024 14:04

Hello, I have set everything up online to buy a phone. In the basket I put a 15 pro max phone and a charger head. O2 took the upfront money and the upfront cost from my bank account and the screen just went blank without any confirmation. Later I have went back on my O2 account and it said that within 24 hours I will get an email. It’s been 3 days and I haven’t got any emails, even though it took the money from my card. 

Message 1 of 2
383 Views
0 Kudos
1 REPLY 1

MI5
Level 94: Supreme
  • 152783 Posts
  • 652 Topics
  • 29165 Solutions
Registered:

on ‎25-06-2024 14:05

on ‎25-06-2024 14:05

@Tsanko 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
381 Views
0 Kudos
Top