Get Help with Apple Devices

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Resolved! Activating mobile plan with new Apple Watch Ultra 2

Hi hoping you can help with this one. I bought an Apple Watch Ultra 2 (from a third party retailer not O2) and can't seem to get the mobile plan activated to link it to my O2 Pay Monthly contract. Both my iPhone 15 Pro and watch are running the lates...

Error code 08 Apple Watch Series 8 - no one at o2 can help!

After signing up with O2 through the Apple watch App for Mobile Services, the app just constantly had spinning circles waiting for o2 to complete the service. I have now spoken to 4 or 5 different people at O2 and 3 of them have absolutely no idea wh...

Iphone no signal on sim after update 17.4.1

Hello, I have not had any signal on my iPhone since the automated update 17.4.1. I cannot call, text. The Apple support simply asks me to reach out to my carrier. Please help O2. Device name : iPhone 13 Pro MaxSim type : eSim Thanks

No eSIM

Woke up this morning to a no sim message saying I don’t have a eSIM when I’ve had more phone for about a year now with no problem with it, why has it suddenly stopped ?

Apple Watch esim

My eSIM won’t connect to my Apple Watch series 9. Worked for years in my Apple Watch series 6

Internet is not working outside on mobile data

I am not able to connect to internet from mobile datait only works in WiFi

Resolved! Apple Watch Cellular Data stuck on 'Activating'

I’m having a problem activating mine and my wife’s new Apple Watches. Been on the phone with o2 twice now, each time over and hour and they basically tell me they don’t know. any help from someone would be fantastic!

Resolved! Apple Watch error 14

I had to reset my Apple Watch as it was not showing in my phone all of a sudden and wasn’t working however when I set it up again I’m getting the error code 14 when trying to activate my data plan I called 202 and spoke with someone for half an hour ...

cell plan activating

Hello I upgraded from a series 8 to an Ultra 2 apple watch. I selected to 'transfer the cell plan', however this has not worked and is stuck on 'activating'. It has not been over 24 hours. Please can someone help. many thanks

Error code 14 on Apple Watch ultra

Hi - I’m getting the dreaded error 14 (and error 15) when trying to connect my iwatch ultra. Any ideas as to how this can be resolved? Tried multiple resets and also called 202 but nobody seems to have an answer. Many thanks!

O2

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