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R_mapara · ‎09-04-2024

Hi - I’m getting the dreaded error 14 (and error 15) when trying to connect my iwatch ultra. Any ideas as to how this can be resolved? Tried multiple resets and also called 202 but nobody seems to have an answer. Many thanks!

pgn · ‎09-04-2024

@R_mapara - find your error code in Activate Apple Watch Guide and follow instructions therein. Good luck!

Links to O2 Social Media Team here

R_mapara · ‎10-04-2024

Thanks but i tried to ask customer services to reset my eSIM but they didn’t know how too!

MI5 · ‎10-04-2024

@R_mapara

Keep trying until you finf someone with a brain cell Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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