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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9214 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382603 Views
  • 4 replies
  • 0 kudos

Apple Watch esim

My eSIM won’t connect to my Apple Watch series 9. Worked for years in my Apple Watch series 6

Jameal by Level 1: Joiner
  • 681 Views
  • 3 replies
  • 0 kudos

Resolved! Apple Watch Cellular Data stuck on 'Activating'

I’m having a problem activating mine and my wife’s new Apple Watches. Been on the phone with o2 twice now, each time over and hour and they basically tell me they don’t know. any help from someone would be fantastic!

Resolved! Apple Watch error 14

I had to reset my Apple Watch as it was not showing in my phone all of a sudden and wasn’t working however when I set it up again I’m getting the error code 14 when trying to activate my data plan I called 202 and spoke with someone for half an hour ...

Kirstyp86 by Level 1: Joiner
  • 1164 Views
  • 7 replies
  • 0 kudos

cell plan activating

Hello I upgraded from a series 8 to an Ultra 2 apple watch. I selected to 'transfer the cell plan', however this has not worked and is stuck on 'activating'. It has not been over 24 hours. Please can someone help. many thanks

Error code 14 on Apple Watch ultra

Hi - I’m getting the dreaded error 14 (and error 15) when trying to connect my iwatch ultra. Any ideas as to how this can be resolved? Tried multiple resets and also called 202 but nobody seems to have an answer. Many thanks!

R_mapara by Level 1: Joiner
  • 548 Views
  • 3 replies
  • 0 kudos

Insurance

Hello! I would like to ibnsure my phone from theft and tech issues. I have an Iphone 15 pro 128 GB that I bought 22 of September 2023Can I please have a quote for this from O2?Thank you very much in advance!

Nataliia by Level 1: Joiner
  • 494 Views
  • 2 replies
  • 0 kudos

Resolved! Sim not working In new phone

Hi I’m upgrading from a iPhone pro max to a iPhone 14 Pro Max and I’ve just had a new sim but it dose not work in my new phone it has been unlocked do I need to download new carrier settings ? If I put my sim back in my old phone it works fine

Calls

Why was my 4G calls turned off today on my account by 02 

Barber123 by Level 1: Joiner
  • 487 Views
  • 2 replies
  • 0 kudos

Resolved! Billing

Hi ive been cut iff and i need my ohone back on for work i can pay the bill on the 20th would this be possible