Get Help with Apple Devices

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Resolved! Apple Watch eSIM

I unpaired my watch from my phone because I noticed I was paying for 2 data plans (I only have one watch and therefore only want 1 data plan)Since I unpaired, I can’t get the data plan back on to the watch because o2 have raised a ticket which seems ...

iPhone 15pro

My phone won’t let me call out all day but it will receive incoming calls, I’ve reset my phone but still not working

Bolt on

I have purchased a bolt on to use in Thailand but won’t work

Visual voicemail not working

I bought an iPhone 14pro refurb. Voicemail isn’t working and it just says at the top “visual voicemail is currently unavailable” any ideas how to fix please?

Resolved! Apple Watch Series 9 - £1 Beats Flex Headphones

When I took out my Apple Watch Series 9 with O2, it was on a promotion where you could claim a pair of Beats Flex for £1 instead of £69.99. Today, I’ve received the promotion code via text message and link from O2 in order to be able to claim this of...

I'm having difficulty activating the mobile service on my apple watch 9 via my iPhone SE

@O2Emma Hi, like jd8, I'm having difficulty activating the mobile service on my apple watch 9 via my iPhone SE. Since setting up my o2 mobile plan it has been stuck on 'activating'. Can you advise or help? Thank you. Robin

Regarding a phone

No that long ago I looked at taking out a phone with you guys in contract basis. I applied for it, you took the £30 upfront cost and I got an email saying that you need 24 hours to get back to me. I still haven’t received any answer…. I tried getting...

Put a deposit on a phone down

I’ve paid £30 for a deposit on a phone which I need to collect today and I haven’t heard anything please help

WiFi calling

I have an iPhone 12 Pro Max, I just transferred from Vodafone to O2, when I was with Vodafone I had wifi calling now since I’ve come to O2 the option isn’t even there anymore

Resolved! Getting a Battery change by Apple whilst on O2 Insurance

Hello, Had an iPhone 13 Pro Max since 2022 and have had O2s insurance policy active the whole time and have never had to use it as phone is in mint condition. I have been thinking of getting a battery change as it has now dropped to lee then 80% tota...

O2

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