Apple
Get help with your iPhone or iPad from other community members.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9862 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 384523 Views
  • 4 replies
  • 0 kudos

WiFi calling

I have an iPhone 12 Pro Max, I just transferred from Vodafone to O2, when I was with Vodafone I had wifi calling now since I’ve come to O2 the option isn’t even there anymore

LH23 by Level 1: Joiner
  • 656 Views
  • 2 replies
  • 0 kudos

Resolved! Getting a Battery change by Apple whilst on O2 Insurance

Hello, Had an iPhone 13 Pro Max since 2022 and have had O2s insurance policy active the whole time and have never had to use it as phone is in mint condition. I have been thinking of getting a battery change as it has now dropped to lee then 80% tota...

Courtz by Level 1: Joiner
  • 697 Views
  • 1 replies
  • 0 kudos

Resolved! Activating mobile plan with new Apple Watch Ultra 2

Hi hoping you can help with this one. I bought an Apple Watch Ultra 2 (from a third party retailer not O2) and can't seem to get the mobile plan activated to link it to my O2 Pay Monthly contract. Both my iPhone 15 Pro and watch are running the lates...

Error code 08 Apple Watch Series 8 - no one at o2 can help!

After signing up with O2 through the Apple watch App for Mobile Services, the app just constantly had spinning circles waiting for o2 to complete the service. I have now spoken to 4 or 5 different people at O2 and 3 of them have absolutely no idea wh...

Sheldog by Level 1: Joiner
  • 698 Views
  • 1 replies
  • 0 kudos

Iphone no signal on sim after update 17.4.1

Hello, I have not had any signal on my iPhone since the automated update 17.4.1. I cannot call, text. The Apple support simply asks me to reach out to my carrier. Please help O2. Device name : iPhone 13 Pro MaxSim type : eSim Thanks

No eSIM

Woke up this morning to a no sim message saying I don’t have a eSIM when I’ve had more phone for about a year now with no problem with it, why has it suddenly stopped ?

Ilaitia by Level 1: Joiner
  • 520 Views
  • 2 replies
  • 0 kudos

Apple Watch esim

My eSIM won’t connect to my Apple Watch series 9. Worked for years in my Apple Watch series 6

Jameal by Level 1: Joiner
  • 733 Views
  • 3 replies
  • 0 kudos

Resolved! Apple Watch Cellular Data stuck on 'Activating'

I’m having a problem activating mine and my wife’s new Apple Watches. Been on the phone with o2 twice now, each time over and hour and they basically tell me they don’t know. any help from someone would be fantastic!

Resolved! Apple Watch error 14

I had to reset my Apple Watch as it was not showing in my phone all of a sudden and wasn’t working however when I set it up again I’m getting the error code 14 when trying to activate my data plan I called 202 and spoke with someone for half an hour ...

Kirstyp86 by Level 1: Joiner
  • 1245 Views
  • 7 replies
  • 0 kudos